Customer reviews from sonos.com
Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Average customer rating
4.3
(1,707 Reviews)
Rating breakdown 1,707 reviews
5 Stars
1,176
4 Stars
208
3 Stars
142
2 Stars
79
1 Star
102
85%of customers recommend this product.
(
1,382 out of
1,635)
Customer Reviews for Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Customer Rating
5
Sonos components are the right fit for me
on October 29, 2020
Posted by: Bob
from Forked River, NJ
In the past I had an audio receiver that took up space and became outdated in just a few years, all connected with wires. With Sonos it's wireless and I can play in any or all rooms in my house. Some rooms have a single SL One unit others have two for stereo and our living room has ARC, Sub woofer, and rear speakers which offers an impressive sound . I also purchased a remote speaker which is wireless & portable (no electric wires) that also sounds great
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
sound quality is great, but they don't always work
on October 29, 2020
Posted by: LMT
from Wallingford CT
Easy to set up & change music opitons, but sometimes it'll just stop the music out of nowhere, & say "unable to play selected item". but nothing I choose will play. I called SONOs & they said its either our wifi, or to get a booster from Sonos. So we tried both options, & it still does it! Very frustrating, so we need to have a back up music option at the office, which defeats the purpose of having it.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
The sound is great - but the connectivity is a major problem
on October 29, 2020
Posted by: BHNY
from Los Angeles, CA
The Sonos SL is not a great product. The connectivity is a major problem. EVERYDAY it disconnects from the pairing/and the wi-fi. So I have to disconnect SL from power. Reconnect power and then it works again for a few hours. But inevitably it will disconnect again. Using the Sonos app I get the error message "can't find device". It's really irritating. I would not buy this product again.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
Cons: Constantly disconnects from wi-fi., Unable to connect to device error message., Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great product. Wonderful listening experience
on October 29, 2020
Posted by: BK3
from Colorado
Set this system up in two separate rooms and the stereo sound as they link together is great. I enjoy the fact that I can change the music, increase or decrease the volume and adjust the equalizer from my phone.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Really a noticeable improvement over previous "Ones"
on October 29, 2020
Posted by: Happy NJ
from NJ
I have Sonos everywhere in my six room apartment. Love switching them all on to maintain mood throughout the entire space. Feels like a movie soundtrack to my pandemic life.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not sure I would buy it again! Expensive & the sound is not.
on October 28, 2020
Posted by: Mepscoman
from Greenville, SC
Just not impressed with sound & balance. Over priced.
Pros: Different Music, Different Rooms, Expandable, Wireless
Cons: Difficult Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would not buy Sonos
on October 28, 2020
Posted by: SC
from Tulsa ok
Does not sync sound to Samsung
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Waste of money
on October 28, 2020
Posted by: Don't buy
from Mars
I had three and returned them. They sound terrible unless you have two or more paired together. Music cuts in and out frequently. Speakers go out of sync often. Difficult to set up. Not worth the money at all. Cannot stream to more than one set from Mac.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com