Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,962 Reviews)
Rating breakdown 1,962 reviews
5 Stars
1,560
4 Stars
300
3 Stars
73
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5
Super Smartphone
on September 24, 2026
Posted by: Dashcam
[This review was collected as part of a promotion.] Excellent phone with a beautiful display, fast performance, great camera quality, and long battery life. The Samsung Galaxy S26 feels premium, smooth, and reliable for everyday use. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love galaxy
on September 24, 2026
Posted by: Supergalaxyfan
[This review was collected as part of a promotion.] I have used galaxy since 2013, but yhis S26 is my first AI smart phone It is super great. I LOVE the new funcion in camera and other writing. Im happy that I chose new galaxy s26 again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ReView
on September 24, 2026
Posted by: Prettymara
[This review was collected as part of a promotion.] I love my phone it has a lot of features that I have yet to discover how to use. It's very up to date with what's going on in the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Phone
on September 24, 2026
Posted by: Wizzkidd1
[This review was collected as part of a promotion.] The phone multi tasks and is very dependable, camera is the best out. Phone is very fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Holy Smoke
on September 23, 2026
Posted by: AliB82
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26, I'm upgrading from an S23. Upgrade long overdue, however I love my S26. I can tell right away the difference in speed, it's so much faster. Samsung and I go wayyyyy back to when the S series first started so I can't believe I'm on the S26 now. This is the best one so far in my opinion. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many features
on September 23, 2026
Posted by: 4everSaMSung
[This review was collected as part of a promotion.] So glad that I chose this device. It has so many good features and so many features that I'm still learning how to use but I absolutely love this phone. Would 10 out of 10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone.
on September 23, 2026
Posted by: Gmoney13
[This review was collected as part of a promotion.] I love my Galaxy S26 so much. I'm so glad. I chose to upgrade. Keep doing good work. Samsung love the phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The first time ever!
on September 22, 2026
Posted by: No1MichiganFanGoBlue
[This review was collected as part of a promotion.] I chose the Samsung S series because for the last 20 years or longer I fell in love with Samsung. I just upgraded and this phone hopefully just this one and not all the S series my S26 keeps freezing, dropping calls, apps crashing. This has been the worst 4 weeks having this phone and I want to different S26 the Ultra actually. I can't believe my review is a negative one. So sad!
Value
1
Response from Samsung USBy R&R Team, September 23, 2026
Hey there No1MichiganFanGoBlue, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to articles to help you troubleshoot the freezing and connection of your device. We have also provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US