Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7 out of 5
4.7
(1,961 Reviews)
Open Ratings Snapshot
Rating breakdown 1,961 reviews
5 Stars
1,559
4 Stars
300
3 Stars
73
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
This phone is sweet
on March 16, 2026
Posted by: Dan1648
[This review was collected as part of a promotion.] Love this phone. Galaxy ai is awesome & the phone is perfect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent upgrade!
on March 16, 2026
Posted by: remeloe
[This review was collected as part of a promotion.] The new Galaxy S26 is lighter and the performance feels smoother. Galaxy AI is integrated seamlessly to assist with all of your tasks and even spell check texts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has great features
on March 16, 2026
Posted by: Jumbowayne
[This review was collected as part of a promotion.] I use my galaxy to watch basketball and play games
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 17, 2026
Hey Jumbowayne, thank you for your feedback on your Samsung Galaxy S26. We are pleased to hear that you are enjoying watching your favorite sports and teams on your device as well as your gaming. We have provided a link to the complete manual for your device to help you maximize your experience with the new privacy display and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions during the usage of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is amazing
on March 16, 2026
Posted by: HeroxHermit
[This review was collected as part of a promotion.] Galaxy ai is very helpful. Awesome feature to have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on March 16, 2026
Posted by: Marblrock
[This review was collected as part of a promotion.] Absolutely, love. How fast the phone is. How bright the phone is? How clear the phone looks, how light it is. Absolutely, just love the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on March 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had it for about 2 weeks and it seems to be working well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone. Fast, battery lasts longer.
on March 16, 2026
Posted by: Daredevil17
[This review was collected as part of a promotion.] Awesome phone Samsung Galaxy S26.
Fast, battery lasts longer and is super sleek.
Love Samsung phones.
GALAXY AI is awesome and works perfectly without any issues.
Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 16, 2026
Posted by: Bethw0827
[This review was collected as part of a promotion.] I was excited to upgrade from the S21 to the S26! It is significantly faster and love thecm AI features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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