Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,962 Reviews)
Rating breakdown 1,962 reviews
5 Stars
1,560
4 Stars
300
3 Stars
73
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5
New galaxy s26 review
on May 1, 2026
Posted by: Boostedeg
[This review was collected as part of a promotion.] I love it I like the ai system on the phone. I like the storage space this phone has.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey there Boostedeg, thank you for sharing your feedback on your Samsung Galaxy S26. We couldn't be happier to hear how much you love this new device, and that you are happy with the expanded storage capacity. We have provided links to the complete manual and the Samsung Support Team to help you discover all of the amazing features available, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 1, 2026
Posted by: Windancer
[This review was collected as part of a promotion.] I love my new Samsung galaxy 26 I like the features it has it's lightweight and has the AI feature to use if I need it ..all around the best purchase I Have made and would recommend the phones to my family and friends thank you ....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I haven't had this galaxy phone for only a few wks
on May 1, 2026
Posted by: LovbeenaNana
[This review was collected as part of a promotion.] still learning this phone. I have only had this new Galaxy for a few weeks...still learning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great visual clarity.
on May 1, 2026
Posted by: Ed44phx
[This review was collected as part of a promotion.] I use my S26 daily for news, weather, and shopping for a new home. The Galaxy AI prompts help me streamline my real estate searches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This device is slow and not as easy to use
on May 1, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I use my phone for everything. Photos, communication, fun, games, and looking up general information.
Value
1
Response from Samsung USBy R&R Team, May 4, 2026
Hello Chrissy, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you adjust the refresh rate for faster speeds on your device. We have also shared a link to the complete manual to help you with any features you are finding difficult to align to your preferences, or use with ease. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 is Great
on April 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone altogether ! Speed; storage; specs.....
2026
2026
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This unit is light speed faster than my last phone
on April 29, 2026
Posted by: Tinker
[This review was collected as part of a promotion.] This phone has Galaxy AI. I use this phone for business and personal, camera, photos, reminders, internet searches, calling, zoom meetings, texting, emailing, recording, notes, most anythingva phone can do, except i do not play games on it.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Tinker, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are so pleased to hear that you are happy with the size and feel of your device, as well as the amazing capabilities of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 camera rocks!
on April 29, 2026
Posted by: Redlizarc4
[This review was collected as part of a promotion.] I love the camera capabilities, I take nature photos and the galaxy ai enhances the quality. It matches what I see in my mind. I also appreciate how it seamlessly works with my Samsung tablets.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Redlizarc4, we appreciate your feedback on your Samsung Galaxy S26. We couldn't be happier to hear that you are pleased with the camera quality, Galaxy AI capabilities on your device, and that you are finding this to seamlessly blend in with your ecosystem. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US