Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7 out of 5
4.7
(1,962 Reviews)
Open Ratings Snapshot
Rating breakdown 1,962 reviews
5 Stars
1,560
4 Stars
300
3 Stars
73
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Phone does everything I need it to do
on May 18, 2026
Posted by: Worksoutside
[This review was collected as part of a promotion.] Phone does everything I need it to do. It makes scheduling my day much simpler and the galaxy ai makes setting reminders easy so I dont forget things. I also like how well it works paired with my watch 8
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for Life!!!
on May 18, 2026
Posted by: PurrrtyGirl83
[This review was collected as part of a promotion.] Samsung has done it again! I love my new Samsung Galaxy S26! The features make my daily routine so much easier! The overall functionality of this phone is A1!!! The Galaxy AI feature is amazing for folks like me on the go! It's like having a personal assistant! I would definitely recommend this product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great everyday use phone.
on May 18, 2026
Posted by: Winning2Win
[This review was collected as part of a promotion.] I use this phone for practically everything. My favorite feature is being able to hold the home button and then being able to circle stuff on the screen to search them up. It brings an easy easy to search things up and even let you learn things you never would've thought of.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on May 18, 2026
Posted by: Sparky77
[This review was collected as part of a promotion.] Love the Ai features that help find what I'm looking for.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Sparky77, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much you are enjoying the amazing capabilities of your device, and that Galaxy AI has been so helpful for finding information quickly and easily. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s26 is impeccable
on May 18, 2026
Posted by: Pizzadude
[This review was collected as part of a promotion.] The Samsung galaxy s26 blew away my expectations.
Galaxy ai was an amazing feature allowing for so much more than I could do wo with my previous phone
The s26's battery life is great I can spend all day on it.
But my favorite feature is the customization features I feel like i can truly make my device my own.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey Pizzadude, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that this new device has not only met but exceeded all expectations you had for a device, and that the battery is keeping up with your throughout the day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on May 17, 2026
Posted by: Shroomer
[This review was collected as part of a promotion.] I use my phone for watching videos, playing games, using AI, social media and so many other things. Features are great. Love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best small phone period
on May 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] If you're looking for a smaller form factor this is the phone for you. It's so responsive and the photos are good too. The new Bixby is my favorite assistant now with Galaxy Ai it's unbelievable how useful fun Bixby has become!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the greatest
on May 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is truly a remarkable device, boasting an exceptional quality that sets it apart from other phones in the market. The advanced artificial intelligence software installed on the phone enhances user experience, providing seamless and efficient performance. This sophisticated technology not only simplifies daily tasks but also ensures a smooth and intuitive interface. The integration of such advanced AI software truly elevates the overall functionality of the Samsung Galaxy S26. It is evident that this phone is a testament to innovation and excellence in the world of smartphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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