Customer reviews from lg.com
LG - 48" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(764 Reviews)
Rating breakdown 764 reviews
5 Stars
685
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 48" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Great Picture Quality
on November 18, 2025
Posted by: Surya Prakash S
from Detroit, Michigan
[This review was collected as part of a promotion.] Delivers perfect blacks, near-infinite contrast, and vibrant colors. Brightness Booster improves HDR highlights compared to the C4. TV is Slim, lightweight chassis; easy to wall-mount.
Response from lg.comBy LG, December 2, 2025
Hi, Surya. Thank you for sharing your positive review of your LG TV! We’re delighted to hear that the perfect blacks, near-infinite contrast, vibrant colors, and Brightness Booster for improved HDR highlights have impressed you. It’s wonderful to know the slim, lightweight design made wall-mounting easy and convenient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Brighter!! Brighter!!
on November 18, 2025
Posted by: Seahawks2100
[This review was collected as part of a promotion.] TV is brighter, upgraded TV after 10 years and clearly feel excited.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that the brighter display and upgrade after 10 years have brought you so much excitement! It’s wonderful to know your new LG TV is delivering a fresh and enjoyable viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Terrible remote, no setting to fix
on November 18, 2025
Posted by: JadonDrew
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled.
I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings.
It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Response from lg.comBy LG, November 18, 2025
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED 77 inch C5
on November 18, 2025
Posted by: Silvernight129
from New Jersey
[This review was collected as part of a promotion.] I’ve had the LG C5 77″ OLED for a little while now, and I can confidently say it’s one of the best TVs I’ve ever owned. The picture quality is absolutely gorgeous — deep, perfect blacks, vibrant colors, and excellent contrast. Movies look cinematic, sports are smooth, and even older content benefits from the AI upscaling. This screen size in OLED really transforms the room into a home theater.
Picture Quality
The OLED evo panel is phenomenal. Dark scenes have incredible detail thanks to the perfect black levels, and bright highlights really pop. Dolby Vision content looks especially impressive. Even in a moderately bright room, the TV holds up well.
Gaming Performance
If you’re a gamer, this TV is a dream. With 120Hz (and support for higher VRR rates), super low input lag, and compatibility with G-Sync and FreeSync, games feel buttery smooth. My console and PC both look their absolute best on this screen. It’s one of the rare TVs where you immediately notice the difference in responsiveness.
Smart Features
webOS is clean, fast, and easy to navigate. Apps load quickly, and the personalized home screen is a nice touch. The AI features aren’t just marketing — the TV does a great job optimizing picture and sound on the fly.
Sound
For built-in speakers, the audio is surprisingly spacious. The AI Sound Pro creates a wider, more immersive soundstage than I expected, and Dolby Atmos support is a plus. That said, if you’re building a true home theater, pairing it with a good soundbar or surround system will push it to another level.
Design & Build
The TV is incredibly thin and looks premium on the wall. The stand works fine, but because of the size, I’d recommend wall-mounting if you can — it really completes the high-end look.
Minor Drawbacks
Not many. It isn’t the brightest TV on the market, so rooms with tons of direct sunlight may wash it out a bit. The Magic Remote’s pointer function takes some getting used to (you’ll either love it or hate it). And if you rely on DTS audio, just know it's not supported on this model.
Final Verdict
The LG C5 77" OLED is a fantastic TV that delivers incredible picture quality, outstanding gaming performance, and a refined smart TV experience. It’s the perfect centerpiece for a home theater or gaming setup. For the price and performance, it’s one of the best large-screen OLEDs you can buy right now.
Highly recommended.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how much you’re enjoying the LG C5 77″ OLED and that it has truly transformed your room into a home theater experience. It’s wonderful to know the OLED evo panel, Dolby Vision, and gaming performance have all impressed you, and that webOS and AI features are enhancing your everyday use. We appreciate you highlighting the design, sound, and overall premium quality — your recommendation means a lot to us. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great purchase
on November 18, 2025
Posted by: Harry19
[This review was collected as part of a promotion.] Great price and free sound bar with installation free.
Response from lg.comBy LG, November 19, 2025
Hi, Harry. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you were able to take advantage of a great price along with the added value of a free sound bar and complimentary installation. It’s wonderful to know the offer enhanced your overall experience. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 18, 2025
Posted by: Zerocool024
from Quad Cities, IA
[This review was collected as part of a promotion.] After spending a lot of time comparing different TVs, I was overwhelmed by all the options. This one kept catching my eye every time I walked past it—it just looked better than the rest. I finally decided to take it home, and I couldn’t be happier with my choice!
Upgrading from a 10-year-old 1080p 75" TV to this 77" OLED was the best decision I’ve made for home entertainment. The picture quality is stunning—deep blacks, vibrant colors, and incredible clarity. Gaming on my Xbox Series X feels like a whole new experience; I’m noticing details I never saw before.
Watching Dolby Vision content on Disney+ is equally impressive. Everything looks cinematic and immersive. If you’re on the fence, this TV is absolutely worth it!
Upgrading from a 10-year-old 1080p 75" TV to this 77" OLED was the best decision I’ve made for home entertainment. The picture quality is stunning—deep blacks, vibrant colors, and incredible clarity. Gaming on my Xbox Series X feels like a whole new experience; I’m noticing details I never saw before.
Watching Dolby Vision content on Disney+ is equally impressive. Everything looks cinematic and immersive. If you’re on the fence, this TV is absolutely worth it!
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that upgrading to the 77" OLED has been such a game-changer for your home entertainment. It’s wonderful that the stunning picture quality, vibrant colors, and Dolby Vision content have elevated your viewing experience, and that gaming on your Xbox Series X feels brand new with the responsiveness and clarity. We appreciate you highlighting how much value this TV has brought to your setup and your strong recommendation means a lot to us. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture
on November 18, 2025
Posted by: Kywiel
[This review was collected as part of a promotion.] The best TV I have owned. Great picture quality and sound quality when paired with a soundbar. Couldn't be happier with my decision to purchase.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that this TV has been the best you’ve owned and that the picture quality and sound performance, especially when paired with a soundbar, have exceeded your expectations. It’s wonderful to know you’re so happy with your decision to purchase. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Nice and Clear Picture
on November 17, 2025
Posted by: TonyNg
from Federal way, WA
[This review was collected as part of a promotion.] The picture of this 83" is nice andclear
The picture of this 83" C5 is nice and clear. It is a real upgraded from my previous LCD. The only problem that I ran into was that the Alexa voice command does not work as it should be. Still working on this problem
The picture of this 83" C5 is nice and clear. It is a real upgraded from my previous LCD. The only problem that I ran into was that the Alexa voice command does not work as it should be. Still working on this problem
Response from lg.comBy LG, November 19, 2025
Hi, Tony. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the picture quality on your 83" C5 has been such a clear upgrade from your previous LCD and that you’re enjoying the enhanced viewing experience. To allow us to properly investigate the details of your specific unit and to see if there is anything we can do to assist with this Alexa voice command issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com You can also refer to this helpful link for smart TV support resources: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-your-lg-tv-to-amazon-alexa-google-assistant--20150783600366. ^James
Written by a customer while visiting lg.com