Customer reviews from lg.com
LG - 48" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(764 Reviews)
Rating breakdown 764 reviews
5 Stars
685
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 48" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
on March 12, 2026
Posted by: OLED77C5PUAfayaz
from Florida
[This review was collected as part of a promotion.] Really awesome experience oled screen tv it really worth to buy it I’m enjoying it, best picture ever quality, sound quality is amazing had a great experience while watching the movies
Response from lg.comBy LG, March 17, 2026
Hi! We appreciate you sharing your excitement about your LG OLED TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality and immersive sound — nothing beats that cinematic feel when watching your favorite movies. It definitely sounds like your setup is delivering the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good
on March 9, 2026
Posted by: DaDaDaDaDa
[This review was collected as part of a promotion.] good connectivity Contrast Resolution refresh rate
Response from lg.comBy LG, March 9, 2026
Hi. We appreciate you sharing your thoughts on your LG TV, and it’s great to hear how much you’re enjoying the connectivity, contrast, resolution, and smooth refresh rate. We’re glad it’s delivering the performance you were hoping for and elevating your viewing experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Great tv, awful remote
on March 1, 2026
Posted by: cjaredc
The tv is absolutely stunning, but the remote is hot garbage. No mute button? Fire the person that thought of that and fire the person that approved it.
Response from lg.comBy LG, March 2, 2026
Hi. Thanks for sharing your thoughts about your LG TV. It’s great to hear the picture quality is stunning, and we appreciate you being upfront about how you feel regarding the remote. The Magic Remote does have a different layout than traditional remotes, and while many features are built into the pointer and wheel, we understand how important quick‑access buttons—like mute—are for everyday use. For reference, you can check out the LG Magic Remote guide here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Buy this tv!
on February 26, 2026
Posted by: Nad65
What a difference - beautiful, crystal clear picture; blacks could not be sharper.
Response from lg.comBy LG, February 27, 2026
Hi, Nad. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying the stunning picture quality of your LG TV (OLED65C5PUA) model. OLED technology delivers perfect blacks and exceptional clarity, and your feedback highlights exactly what the unit is designed to provide. To keep your OLED65C5PUA performing at its best, we recommend checking for the latest software update by going to Settings > Support > Software Update > Check for Updates. This helps maintain the picture quality you’re loving. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Rough start great result
on February 26, 2026
Posted by: Wrigley Dave
from Chicago
Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.
Response from lg.comBy LG, March 3, 2026
Hello, Wrigley! We appreciate you sharing your experience with your LG TV, and it’s great to hear that after the reset everything is now running smoothly. We’re glad the LG unit is delivering the performance you expected once fully set up. Your thoughts on the mute button layout, picture presets, and light‑sensor behavior are genuinely helpful—feedback like this plays a big role in shaping future improvements. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great TV - Magic Remote, Not So Great
on February 26, 2026
Posted by: Tim SC
Great Picture and Sounds - The "magic" remote does NOT have numbers to channel select. Instead, you must use the optic pointer which is clumsy at best...but I have only owned the TV for 2 days....
Response from lg.comBy LG, February 26, 2026
Hi, Tim. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. To help with your new setup you can adjust the pointer speed and size in the Accessibility menu to make the Magic Remote easier to navigate. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Lg 83in. C Class
on February 7, 2026
Posted by: wwc49
from Newport, R. I.
Love it It's working great Best TV I've ever used.
Response from lg.comBy LG, February 9, 2026
Hi. We appreciate you sharing your thoughts about your LG TV. It’s awesome to hear the LG unit is delivering that crisp performance and giving you the best viewing experience you’ve had so far. Nothing beats a TV that looks great and works even better. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Next Gen Screen!
on January 31, 2026
Posted by: EdPPA
from Central PA
Set up could not have been smoother or faster! The picture is truly amazing! Love the extremely thin profile of the screen at the top going into the base as well.
Response from lg.comBy ^Rich, LG Digital Care Team, January 31, 2026
Hi there, we understand and appreciate you sharing your experience with the 55 Inch Class LG OLED evo AI C5 4K Smart TV 2025, model OLED55C5PUA. It’s great to hear how smooth the setup was and how much you’re enjoying the stunning picture quality. The ultra‑thin profile is one of the standout design elements of this next‑gen OLED, and it’s wonderful to know it made an impact.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com