Customer reviews from Garmin
Garmin - Bounce Kids Smartwatch Two-Way Text & Voice Messaging Location Track - Lilac Floral - (2022)
Average customer rating
3.9
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
5
Customer Reviews for Garmin - Bounce Kids Smartwatch Two-Way Text & Voice Messaging Location Track - Lilac Floral - (2022)
Customer Rating
4
Great Kids’ Watch
on April 29, 2023
Posted by: kobe555
Bought it two months ago for the kid, so far excellent watch. Pros: School Mode, Family Messaging, Location Tracking, Simple Use. Cons: Battery.
Written by a customer while visiting Garmin
Customer Rating
2
Doesn't work consistently
on April 29, 2023
Posted by: RWRW
1. Battery will suddenly drain for no known reason. Maybe disconnected from home wifi, and then it just searches? Battery drained 100% overnight without any user interaction.
2. LTE connection is inconsistent. Sometimes it just stops working, even when it's just sitting in one place on the counter. Sometimes it just stops working while child is outside.
2. LTE connection is inconsistent. Sometimes it just stops working, even when it's just sitting in one place on the counter. Sometimes it just stops working while child is outside.
Response from GarminBy Cecil with Garmin, Fitness, May 4, 2023
We are sorry to hear about the issues that you are experiencing and would ask that you reach out to our team for assistance. Thank you for posting a review.
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love it
on April 28, 2023
Posted by: Sims fam
We bought this for our 10 year old so we can track and communicate with her (and avoid getting her a phone). The communication and GPS tracking work perfectly! Our daughter loves it because she can text us as well as track her workouts and activities. She loves all of the features of the watch. We are very excited Garmin came out with a smart watch with texting abilities for kids!!
Written by a customer while visiting Garmin
Customer Rating
5
Love this watch!
on April 28, 2023
Posted by: KDB225
We’ve had this watch around a month now for my 9 year old and it has been great so far! We’ve gone through several watches at this point and this is the only one he will consistently wear due to comfort of the watch face and band. It’s easy to set up and use for both myself and my son. We set up different perimeters for school, aftercare, etc and it brings me so much comfort being able to keep up with his day. The sleep & activity tracker has also been fun for him to check at the end of each day or week. Highly recommend!!
Written by a customer while visiting Garmin
Customer Rating
2
Concept yay, execution meh.
on April 28, 2023
Posted by: MccTac
My kid was pumped but battery barely lasts a day, it has major charging issues. My Garmin is bad enough and this one is so so so challenging to charge. The app was designed most likely without the help or influence of a UI or UX designer. Which is odd because I’ve grown to love Connect.
So. Sure. It’s good. Communicating via voice message while my kid is at school or out and about is really fun. But that’s about it for good functionality. (Although even that is broken on my app unless I quit and reopen). Maybe
Response from GarminBy Cecil with Garmin, Fitness, May 5, 2023
We are sorry to hear about the issues that you are experiencing. Please reach out to our team so that we can get the details from you and work on a solution with you. Thank you for posting a review.
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Absolutely love it! Would buy again!
on April 28, 2023
Posted by: JennK
Got it a few weeks ago and I'm sooooo happy with this purchase. It does exactly what we need it to! The tracking is very accurate, the messages are sent & delivered within a matter of second most of the time. Some places inside brick wall building for exemple, signal may sometimes be not as good but that's not a big deal for us. Battery life is good enough, using live tracking drains it a little faster. Was worried it would be too big on my 8 yrs old daughter but not at all. She loves it!! Preset text can be customize to what she wants to tell us often which is great. She uses voice messages a lot more and her messages are always very clear. Would buy it again without hesitation.
Written by a customer while visiting Garmin
Customer Rating
5
Great for my kid!
on April 28, 2023
Posted by: Jules050314
Works great and kid friendly! I wish it had a call feature but overall it’s a good product and good starter for kids to have responsibilities; chores, reminders, alarms, exercise….
Written by a customer while visiting Garmin
Customer Rating
3
Slow and with a few bugs. Otherwise good
on April 28, 2023
Posted by: Arie
Messaging app is very slow to deliver and receive messages. Plus connectivity plan is quiet expensive for the service in provides. I also have to keep pairing the watch because it starts showing the wrong time other than that is fine.
Response from GarminBy Cecil with Garmin, Fitness, May 5, 2023
We are happy that you are giving the device a try with you children, we would encourage you to start out on our support page for assistance and also to give you a way to contact our support team for so that we can get more information on what you are experiencing and assist you further. Thank you for posting a review.
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=714945&tab=topics&topicTag=region_gettingstarted
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=714945&tab=topics&topicTag=region_gettingstarted
Written by a customer while visiting Garmin