Customer reviews from Garmin
Garmin - Bounce Kids Smartwatch Two-Way Text & Voice Messaging Location Track - Lilac Floral - (2022)
Average customer rating
3.9
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
5
Customer Reviews for Garmin - Bounce Kids Smartwatch Two-Way Text & Voice Messaging Location Track - Lilac Floral - (2022)
Customer Rating
3
Clunky interface. Wrong time zone on Alerts
on July 11, 2023
Posted by: Ty16
Our daughter likes the watch. It is nice to be able to track but neither we or Garmin engineers have been change the time stamp on the alerts from the watch. So anytime it sends an alert, (ex, she left school at xx:xx) the time is one hour ago.
We have spoke to others who don’t have this problem yet they cannot fix this one, nor offered to replace it.
We have spoke to others who don’t have this problem yet they cannot fix this one, nor offered to replace it.
Response from GarminBy Cecil at Garmin , Fitness, August 23, 2023
We appreciate the feedback thank you, recently there has been some corrections to the system that should take care of that issue. If you are continuing to have this issue please reach out to our team for assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Bounce Support: https://support.garmin.com/en-US/?productID=714945&tab=topics
Please reach out to our team at: product.support@garmin.com
Bounce Support: https://support.garmin.com/en-US/?productID=714945&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Perfect for kids!
on June 16, 2023
Posted by: AnothermomOf3
I bought this for my son so we are able to communicate with him when he plays outside with his friends. He is 8 yo and too young to have a phone in my opinion. This watch is hard to misplace since it’s on his wrist compared to a phone. The watch has all the essential features that we need to communicate with my son and gives us a peace of mind knowing where he is at all times.
Written by a customer while visiting Garmin
Customer Rating
4
My 10 year old loves it
on May 30, 2023
Posted by: Rinaaa
We love all the features of this watch! Still figuring something’s out but all exciting for my 10 year old. The only downfall is even though my phone gets great service some times the watch isn’t registering it and it gets hung up with messages.
Written by a customer while visiting Garmin
Customer Rating
5
Excellent watch for kids
on May 30, 2023
Posted by: MargaretG
I can locate my twin boys
See their exercises time, send voice notes and they can reply with short answers and emojis, ser their battery charge we love it so far
See their exercises time, send voice notes and they can reply with short answers and emojis, ser their battery charge we love it so far
Written by a customer while visiting Garmin
Customer Rating
4
Janky but when it works it’s great piece of mind
on May 24, 2023
Posted by: Monkfish
Bought two of these for my kids as they are starting to “explore” and visit friends on their bikes. The app can be janky/buggy at times but there is a great piece of mind in knowing we (parents) can track them and they contact us if something comes up. The watches are “smart” but not too smart which is awesome. No desire for my kids to be knee deep in the viper pit that is social media. Have only had one issue with tracking a child which was quickly resolved with an app reboot. Overall I’d recommend the watch to any parent whose child is becoming more independent but is way to young for something like an Apple Watch or any “smarter” watch
Written by a customer while visiting Garmin
Customer Rating
4
Neat watch- could use more texting features
on May 20, 2023
Posted by: Runnerchic
We bought a purple band bounce for our 8 yr old daughter. It is really cute and pretty easy to use. I went for Garmin due to battery life and durability. I have a Garmin and thought it’d be neat to share our activities. It is a great little watch with GPS.
What I don’t like- I wish the watch could do a free text. They can only choose a pre-built text or a voice message. I thought it would have more options to call and/or reach out to anyone. However, that’s not the case. You must have the Garmin Jr app to communicate with the bounce device. Overall the watch is great- just wish it had more features. We’ll upgrade to a phone in a few years since this won’t meet that need.
What I don’t like- I wish the watch could do a free text. They can only choose a pre-built text or a voice message. I thought it would have more options to call and/or reach out to anyone. However, that’s not the case. You must have the Garmin Jr app to communicate with the bounce device. Overall the watch is great- just wish it had more features. We’ll upgrade to a phone in a few years since this won’t meet that need.
Written by a customer while visiting Garmin
Customer Rating
3
It does what I need it to.
on May 18, 2023
Posted by: Kmfos
We have had it about a month now. It is a nice device and does what I need it to do. I wish I could call and talk to him/he could call me instead of just text. The tracking is ok but delayed. I thought it would be more like life 360 style. Overall good, durable, easy to use. When if breaks, will I buy another one? Probably not.
Response from GarminBy Cecil with Garmin, Fitness, June 1, 2023
Thank you for posting a review we appreciate the feedback and would ask that you reach out to our team so that we can get more details from you and assist you further.
Please reach out to our team at: product.support@garmin.com
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Please reach out to our team at: product.support@garmin.com
Bounce Support:
https://support.garmin.com/en-US/?productID=714945&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
The kids Love them!
on May 17, 2023
Posted by: Tylerr
We got both the kids a bounce and they love tracking their activities and chores on them. We love that we can message them and know where they are at all the time. I would definitely recommend these for anyone looking for a fun watch and piece of mind with their kids.
Written by a customer while visiting Garmin