Customer Reviews for Garmin - Bounce Kids Smartwatch Two-Way Text & Voice Messaging Location Track - Green Burst - (2022)
Customer Rating
3
What I needed, but not all that I expected
on June 17, 2024
Posted by: Timmm
Simple and easy to use, have a few Garmin devices and like them all for different reasons. 1- I wish they would all kind of work together better 2- the bounce claims to have up to 20 contacts to use messaging and 20 second voice recordings-BUT ITS ONLY TO OTHER BOUNCE USERS! Big downer because I wanted my kid to have a little taste of what all these kids have with their phones, but better control. She can’t contact any of her friends, and they can’t contact her. 3- tracking works well, giving her more freedom and the text to both us parents works well.
Response from GarminBy Garmin Fitness, June 18, 2024
Thank you for your review and experience with the Bounce. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I bought this watch nearly a month ago for my 7 yr old to bring piece of mind of knowing I can locate him when he's off on a field trip or just outside playing nearby. I was amazed when I found out that you could assign chores or tasks with point values and set up a rewards system. For the educational friendly readers...it works like the PBIS system in schools. This watch has not only brought me piece of mind but it is also helping with teaching responsibility and behavior incentives with my twice exceptional child. It helps to keep him on track with his daily needs and I find it to be an excellent tool for ADHD management. Honestly the only thing I would love to have Garmin work on is making this completely waterproof rather than water resistant. That is the only downside I have found so far.
My son wanted to start tracking his steps (like mom) and bought this with his own birthday money. He absolutely loves it and I love that him & I can message each other and I can view his location.
My kids love the watch the weather app they really like the fact that they can contact us is helpful. It is so convent when you have the names of the kids on the face of the watch. we have two boys and they have the same watch so with their names on it helps to tell them apart. Everything with just the watch is awesome. However the app for the parents is not as smooth as others. I wish you could control more and see more on the app and do more things. Over all it does what it needs to. Track the kids tells time. tracks steps. and that's all I wanted. I wish you got a deal on the "plan" for having 1 or more
This app has a delay with the real information. We think it could be improved. Also it does not show the exact location of my kid. Otherwise, it is a very good and useful product.
Response from GarminBy Garmin Fitness, June 10, 2024
Thank you for your review and experience with the Bounce. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
My son used the watch when kayaking, 5-days after getting it. Stopped working.
Response from GarminBy Garmin Fitness, June 3, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
My wife has Alzheimer's so I was looking for a less expensive, very rugged AND not obvious as the usual trackers are. Many AZ patients will not wear pendants. The watch is perfect as AZ patients will admire the watch and the larger screen are good for old eyes. Low and behold along comes Bounce. What a good starting point. . Ways to make it better for kids and people who need to be tracked. Allow caretaker to adjust the time period reporting period> For example: 30, 15, 10,5, 2 minutes. Display location checks posted to map. 30 minutes between reporting is far to long for any person to be unobserved in many cases. There is a market there for this watch way beyond where you are now.
Response from GarminBy Garmin Fitness, May 31, 2024
Thank you for your review and experience with the Bounce. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.