Customer reviews from bestbuy-ca
Fitbit - Versa 3 Health & Fitness Smartwatch with GPS, 24/7 Heart Rate, Alexa Built-in, 6+ Days Battery, Midnight Blue/Gol - Midnight Blue - (2020)
Average customer rating
3.4 out of 5
3.4
(110 Reviews)
Open Ratings Snapshot
Rating breakdown 110 reviews
5 Stars
45
4 Stars
15
3 Stars
14
2 Stars
12
1 Star
24
57%of customers recommend this product. 
(
63 out of 110
)
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Customer Reviews for Fitbit - Versa 3 Health & Fitness Smartwatch with GPS, 24/7 Heart Rate, Alexa Built-in, 6+ Days Battery, Midnight Blue/Gol - Midnight Blue - (2020)
Customer Rating
1 out of 5
1
Versa 3
on March 25, 2023
Posted by: Disappointed af
from Canada
If you plan on spending $250 every 13 months, this is the watch for you!
If you want lame customer service with no real answers other than a discount instead of repairs, this is the watch for you!
So disappointed in the product and the warranty offered. I will not recommend this product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
I truly loved my Fitbit until it fell off
on March 10, 2023
Posted by: Scauf
from Edmonton
I loved my versa 3 but the band was giving me skin irritation- which is just my over-sensitive skin. So I ordered new bands of all sorts from Amazon to find something that wouldn’t cause the irritation. I took it out in a new band with the dog and he likes to run out of the blue, which was enough to send my watch flying off. It hit the sidewalk and cracked the screen. It can’t be fixed. No one anywhere fixes these things. It stopped working completely as soon as I took it off in a steamy bathroom, as the moisture was fatal with the cracked screen.
After only 4 months of use, I was devastated that it couldn’t just have a screen replaced. So it’s in the garbage now. Very devastated to learn that Apple Watch screens can be replaced but not Fitbit; cause I preferred my Fitbit. Fitbit has offered me 35% off a watch off their site due to my watch being so new.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great buy
on February 25, 2023
Posted by: Cath
from Moncton
First time ordering online and didn't disappoint me. This is a great deal.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Horrible
on February 22, 2023
Posted by: Omis
from Burnaby
Fitbit watches last maximum a year.
I have had 4 different fitbit watches.
I do not think i will buy one ever again
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Not the best product at all
on February 19, 2023
Posted by: Kevin
from Québec
I chose the Versa 3, two years ago because for once i told myself i don’t need the pricey Apple Watch. Here are my observations
- Bad connection with iphone, if i don’t manually open fitbit app, no data is « pushed ». Phone calls and txt msgs not always showing up.
- GPS sends wrong distances. Over the last 2 years, thousands of kilometres, the distance almost never match the trails i did
- Battery is good
- No cross country skiing in the exercises
Waste of money, i have to buy another watch as it’s not accomplishing what it’s supposed to
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Heart rate not accurate
on February 6, 2023
Posted by: Joey
from Waterloo, ON
When working out on the treadmill at the gym, the heart rate will show 80bpm while the treadmill heart rate monitor is showing 160bpm.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Great Smartwatch Until It Died
on January 8, 2023
Posted by: CT87
from Oshawa ON
I got one of these phones two years ago for Christmas. It died exactly 2 years and 2 days after I got. I brought it in to see what was wrong with it only to discover the internal battery was shot. Unfortunately, the battery is sealed and it can’t be replaced (how convenient), so basically it’s a throw away product. I was also told the average lifespan of a Fitbit is 2-3 years. I’m not impressed. My advice : if you’re going to buy a Fitbit product you better purchase an extended warranty to go with it. Otherwise, buy a smartwatch with a better reliability record.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great
on December 4, 2022
Posted by: Running914
from Petawawa
As expected from the experience of my previous fitbit. Great. That's it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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