Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
2
Questionable problems
on August 10, 2021
Posted by: not thrilled
I bought this a few weeks ago and have had issues. While it is quite attractive looking compared to the Vivosmart 4 I own. The Lily does not seem to have have the battery capacity or features the Vivosmart 4 does. At present I am not as impressed and I am hoping it gets better because I love the looks of it.
Response from GarminBy Cecil with Garmin, Fitness, August 12, 2021
We are sorry to hear that you are having issues with the Lily device. We would encourage you to start out at our support site for assistance and also this will give you a way to contact our support team as well. The battery life can be effected by software issues so the next step would be to ensure that is up to date.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Reach out to our team at: support.garmin.com for further assistance please.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Reach out to our team at: support.garmin.com for further assistance please.
Written by a customer while visiting Garmin
Customer Rating
5
Love this watch and everything it does!
on August 12, 2021
Posted by: SNACKLADY
I've had my watch for about a month now and couldn't be any happier! First of all I live the design, sleek and elegant..does not look like the bigger bulkier smart watches on the market. I love the features including calories burned, tracking activity, reminders to get up and do activit, tracking fluid intake, hr, o2sat, advises when I have texts and emails, weather. Beautiful to look at with gold blush trim like an elegant ladies watch. Can't say enough good things about it! I'm so happy I made this purchase!
Written by a customer while visiting Garmin
Customer Rating
5
Perfect
on August 12, 2021
Posted by: B92ck
I bought this to replace my Apple that wouldn’t hold a charge. I love this so much more! It gives me more information that my old watch did and looks a lot more nicer in my opinion.
Written by a customer while visiting Garmin
Customer Rating
4
Love how small it is!
on August 15, 2021
Posted by: mtbarbie58
I really like it alot, just wished some of the messages that come across didn't dissapear so fast.
Written by a customer while visiting Garmin
Customer Rating
4
Useful Features
on August 16, 2021
Posted by: MelOC
I bought a Garmin watch off the recommendation of friends. It has not disappointed aside from the sensitivity of the wrist rotation to make the time appear. There is a setting that's more sensitive but will kill the battery easier. Other than that, love the available readings!
Response from GarminBy Cecil with Garmin, Fitness, October 11, 2021
Hi Mel, there have been some recent updates to the software we would encourage you to ensure you are running the latest software, if that does help with the battery life please reach out to our team for assistance. Thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Reach out to our team at: support.garmin.com
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Reach out to our team at: support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
I love that it is swim/water proof
on August 16, 2021
Posted by: Bdipret2
I purchased this because most of my exercises are done in a pool and it has lived up to all that I need, even finds my phone if I misplace it
Written by a customer while visiting Garmin
Customer Rating
2
have to charge every day
on August 19, 2021
Posted by: Korky
My daughter has one and loves it. So I got one. She doesn't wear hers everyday and I do.
Love it but the charge is too short. Needs to last a lot longer.
Love it but the charge is too short. Needs to last a lot longer.
Response from GarminBy Cecil with Garmin, Fitness, October 11, 2021
We are sorry to hear about your experience with the battery life of the device would would encourage you to ensure that the device is up to date with the software and if it is already up to date or an update does not improve things for you please reach out to our team for further assistance. Thank you for posting a review.
Reach to out to our team at: support.garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Reach to out to our team at: support.garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Doesn’t wprooerly
on August 21, 2021
Posted by: Boots
Really cute fitness tracker, love how small it is on my wrist, but unfortunately it doesn’t work. I have noticed that when I go outside, it goes blank and doesn’t come back on until it is plugged in again. Even if it charged all night. I’m in the process of sending it back now for a replacement. Fingers crossed this was just a glitch and the next one works properly.
Response from GarminBy Cecil with Garmin, Fitness, October 8, 2021
We are sorry to hear that you had issues like that but we are happy to see that you were able to get it exchanged out. Also there was recently a software update as well so please ensure that you able to update using Garmin Connect on your smart phone or Garmin express on your computer. Thank you for posting a review.
Please reach out to our team at: support..garmin.com
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Please reach out to our team at: support..garmin.com
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Written by a customer while visiting Garmin