Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
5
I love it
on May 18, 2021
Posted by: Cyndee
I have had it a week. Only took 4 days to get to me after ordering. I like the looks of it. Not bulky. Operating is easy
Written by a customer while visiting Garmin
Customer Rating
2
Needs Charging Often
on May 22, 2021
Posted by: Lindy
I am annoyed that I have to charge it every day. I didn't have to do that with my Fitbit. It almost went a whole week before needing charging.
Response from GarminBy Cecil with Garmin, Fitness, June 17, 2021
Hi Linda, We are sorry that you are having battery issues like that, and the device should not have to be charged every day. So it can be a software issue or it can be how the device is set up and we can assist you with that. We would encourage you to go to our support site for assistance with that and also for you to have a way to reach out to our team for assistance too. Thank you for posting a review.
support.garmin.com
Battery Charging:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
support.garmin.com
Battery Charging:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
I love it! Feels like it was made for my wrist.
on May 24, 2021
Posted by: Hilary C
I can’t say enough how excited I am that someone finally made a smart fitness watch for people with tiny wrists! I’ve been wearing watches from a big-name competing brand for years, but it’s always bugged me how bulky they look on my arm. So when it felt like time for a change, I just had to try the Lily! And I’m so glad I did. I absolutely adore it. Here’s my quick list of pros and cons after a couple of weeks of wearing it:
Pros:
- GORGEOUS. I can’t stop staring at the beautiful pattern on the lens. I feel like I’m wearing a piece of art on my wrist!
- SO lightweight. I didn’t realize how heavy my old fitness watch was until I put on the Lily! I was blown away by how light it is.
- Does everything I need in a smartwatch – can wake me up in the morning with an alarm, provides notifications for texts/calls, tracks fitness activities, and more.
- Garmin has an excellent app that provides very detailed information at no extra cost to the user (unlike other brands). I’ve been pleasantly surprised by the depth of information offered.
- GORGEOUS. I can’t stop staring at the beautiful pattern on the lens. I feel like I’m wearing a piece of art on my wrist!
- SO lightweight. I didn’t realize how heavy my old fitness watch was until I put on the Lily! I was blown away by how light it is.
- Does everything I need in a smartwatch – can wake me up in the morning with an alarm, provides notifications for texts/calls, tracks fitness activities, and more.
- Garmin has an excellent app that provides very detailed information at no extra cost to the user (unlike other brands). I’ve been pleasantly surprised by the depth of information offered.
Cons:
- It has a silent (vibrating) alarm, and if you hit snooze it goes off again 10 minutes later. When it goes off again, it shows your original alarm time rather than the actual time (e.g., if the alarm goes off at 6 am and I hit snooze, it still shows “6 am alarm” when it goes off again despite the actual time being 6:10).
- Because the screen is small (which I love) this means that sometimes the notifications for texts get partially covered up by the options to clear or respond to them. So you kind of have to guess what some words are.
- Doesn’t sync with phone Do Not Disturb or silence settings. If my phone is on DnD or silent, I have to set the watch to be on DnD separately, or it will still vibrate when my phone gets notifications.
- And the vibrations are LOUD. It’s pretty noticeable in a quiet room, so if your phone is blowing up and you’re in a meeting it’s a little awkward. I’m also not sure how good the actual vibration sensation is… Sometimes I feel like I hear it going off more than I feel it.
- It has a silent (vibrating) alarm, and if you hit snooze it goes off again 10 minutes later. When it goes off again, it shows your original alarm time rather than the actual time (e.g., if the alarm goes off at 6 am and I hit snooze, it still shows “6 am alarm” when it goes off again despite the actual time being 6:10).
- Because the screen is small (which I love) this means that sometimes the notifications for texts get partially covered up by the options to clear or respond to them. So you kind of have to guess what some words are.
- Doesn’t sync with phone Do Not Disturb or silence settings. If my phone is on DnD or silent, I have to set the watch to be on DnD separately, or it will still vibrate when my phone gets notifications.
- And the vibrations are LOUD. It’s pretty noticeable in a quiet room, so if your phone is blowing up and you’re in a meeting it’s a little awkward. I’m also not sure how good the actual vibration sensation is… Sometimes I feel like I hear it going off more than I feel it.
So there you have it! In my opinion, the cons are relatively minor annoyances that are far outweighed by the pros. Coming from a watch that doesn’t have any of those cons but that was much bulkier, not as nice to look at, and more expensive, I’m glad I made the switch. I’ll be sticking with Garmin’s line of smaller watches moving forward!
Written by a customer while visiting Garmin
Customer Rating
5
The watch is really easy to use.
on May 25, 2021
Posted by: tkenyon
The watch is really easy to use. The help features in the app help you through all of the things this watch can do. I love the look and the functions, where other fitness trackers are a bit difficult and blocky.
Written by a customer while visiting Garmin
Customer Rating
5
Love this Watch! Stylish and Useful.
on May 25, 2021
Posted by: bmatexas
I have been using this watch for a week and I love it! I needed something that would show me my stats while exercising outside and this watch does that and more. I love how stylish it looks on my petite hand.
Written by a customer while visiting Garmin
Customer Rating
4
Great features
on May 25, 2021
Posted by: Anonymous
It’s only a few days with this new to me Garmin Lilly ..My nurse and I are Impressed so far..I’m still in medical recovery & still learning , it’s a great motivator to improve my self as , yes I can do this ..
Written by a customer while visiting Garmin
Customer Rating
5
cute design and so smart
on May 29, 2021
Posted by: syaf
i got this as a gift and it is the best gift ever i receive
Written by a customer while visiting Garmin
Customer Rating
2
Very Pretty
on August 7, 2021
Posted by: Eyeno
Loved the look of this watch. The functions it provided were terrific. Too bad I can not see the functions without my glasses, which I do not wear when exercising. Had to return sadly.
Response from GarminBy Cecil with Garmin, Fitness, August 12, 2021
We are sorry to hear that you had issues with the screen size. We would encourage you to reach out to our team so that we can get more information from you and offer some solutions.
Reach out to our team at: support.garmin.com
Reach out to our team at: support.garmin.com
Written by a customer while visiting Garmin