Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
4
Nice
on October 23, 2023
Posted by: Oburgmom
I love the look. It was easy to set up. It took a few days to get used to the features after using an Apple Watch for 2 years. The features suit my needs. I am not an athlete but try to stay active by walking. It tracks my activity, sleep and heart rate.
Written by a customer while visiting Garmin
Customer Rating
4
Lily looks sharp!
on October 23, 2023
Posted by: Kani729
I bought this watch a month ago. I am still setting up some of the features but so far I love everything about the watch. It is attractive, comfortable to wear and works great!
Written by a customer while visiting Garmin
Customer Rating
2
Nice looking but...
on October 29, 2023
Posted by: Ritak
I have owned my lily for almost a year. I love how it looks and since my wrists are tiny it's a great fit. However, it is not very accurate. The body battery is always very low, which has not been the case with my Garmin vivoactive. It registers me asleep when I am sitting in bed talking or reading. The pulse ox only works part of the time, often telling me to tighten the band on my wrist although it's the same placement and tightness as times when it has worked. I have read so many forums to try and fix the body battery issue but only find that many, many people have the same problem and none of the "fixes" recommended by Garmin work. As my other fitness trackers don't have this problem, even the one from Garmin I know that it's the problem with the lily. Too bad really. As others have said, it's lovely. As budget allows I will replace it. Makes me sad.
Response from GarminBy Garmin Fitness, March 6, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team if you have not done so at this time, so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Please reach out to our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
Garmin Lily
on October 30, 2023
Posted by: suzabell74
Loving my Garmin Lily, so many features to this watch that is helping to keep me accountable like tracking steps but even better, heartrate, stress level, sleep monitoring! I am so glad I made the decision to purchase the Lily.
Written by a customer while visiting Garmin
Customer Rating
3
Nice size, but, does not hold a charge many days
on November 1, 2023
Posted by: Steps in
I hate to have to charge this every 4-5 days. Cute and small.
Response from GarminBy Garmin Fitness, March 13, 2024
Thank you for posting a review, if you are still having battery issues, please start out on our support site for assistance and also to give you a way to contact our team as well.
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
A beautiful fitness tracker and smart watch
on November 1, 2023
Posted by: pmmdfm75
I have had this for 3 weeks. The steps and miles are accurate. It is extremely comfortable to wear. It also looks like a regular watch
Written by a customer while visiting Garmin
Customer Rating
5
Good looking, hard working
on November 3, 2023
Posted by: Franka
This little beauty has many features and is easily maneuverable. I looked for a smaller type tracker and when I discovered this one it is exactly what I wanted. It is smart looking and provides many features allowing me to tailor it to my specific needs. I am not disappointed in any way!
Written by a customer while visiting Garmin
Customer Rating
2
If I had to do it over...
on November 5, 2023
Posted by: Smoesb
I bought it for the size. I have small wrists. Very hard to change bands. Not many watch face choices and no color changes. Holds a long charge, alerts to notifications of your choice if paired phone is near by, and can turn on by double tapping screen or raising wrist. To me it's a so-so watch. Wouldn't purchase again, though.
Written by a customer while visiting Garmin