Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
5
It us a nice watch to wear!
on September 9, 2023
Posted by: Janice Kay
I am still learning it's features but can see it was a wise choice!
Written by a customer while visiting Garmin
Customer Rating
5
Cute watch that functions well
on September 9, 2023
Posted by: Kirsten
I got this to replace a Venu Sq. It has the same functions that I use already but is a much prettier design and smaller size. It has a professional look and size and still functions well for everyday moderate exercise.
Written by a customer while visiting Garmin
Customer Rating
3
Crashes
on September 12, 2023
Posted by: Alliek
I bought this last month and it has crashed 2 times. The last time I was on a long hike and it did not record any data. It totally crashed. I came home, put it on the charger. It started to charge and is working again. Before any comments are made, the watch was 100% charged when I started. When it was charged later, it "woke up" at 40%. Why does this happen?
Response from GarminBy Garmin Fitness, Garmin Fitness, October 4, 2023
We are sorry to hear about your experience with the device and we would encourage you to reach out to our team for assistance with that issue. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Please reach out to our team at: product.support@garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Meh...
on September 17, 2023
Posted by: Smoesb
The size of the face is perfect for small wrists like mine. Wish it had more colorful exchangeable faces to switch online through Garmin connect. Seems to keep count on steps, sleep, health well. Keeps charged for 5-6 days. But........being an ex apple iPhone/apple watch user, it's been hard to get used to. I now use a Samsung s23ultra with it. I'd give the watch a 5 out of 10.
Response from GarminBy Garmin Fitness, Garmin Fitness, October 5, 2023
Thank you for posting a review and we would encourage you to reach out to our team so that we can get more information from you and assist you further.
Please reach out to our team at: product.support@garmin.com
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Please reach out to our team at: product.support@garmin.com
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Lightweight
on September 17, 2023
Posted by: Lish
I purchased this a month ago. I initially bought another garmin but I felt like it was little heavy and just did not look right in me I exchanged that watch for this one and I am in love. Lightweight, nice design not too sporty but not too fancy. The watch is also very easy to use. Love it
Written by a customer while visiting Garmin
Customer Rating
5
Easy to use!
on September 19, 2023
Posted by: debh
I bought this to keep track of my steps, but I am finding out it does so much more!
Written by a customer while visiting Garmin
Customer Rating
4
It's decent, but lacking preferred features
on September 23, 2023
Posted by: willowraven13
I've been switching between the Lily & Vivoactive 4s since February. I much prefer the size & feeling of the Lily, but wear the Vivoactive 4s more because of features lacking in the Lily.
I really wish the hydration widget allowed us to adjust increments like the Vivoactive 4s. I also really wish we could adjust meditation time lengths to longer than 10 minutes. Both are very important features for me. I also find it odd that my stress reminders do vibrate but do not wake up the screen at all.
I really wish the hydration widget allowed us to adjust increments like the Vivoactive 4s. I also really wish we could adjust meditation time lengths to longer than 10 minutes. Both are very important features for me. I also find it odd that my stress reminders do vibrate but do not wake up the screen at all.
Written by a customer while visiting Garmin
Customer Rating
2
My watch just died on me, yesterday!
on October 4, 2023
Posted by: PearlGirl17
I've had it not even 2 years yet and it's already dead very disappointed.
Response from GarminBy Garmin, Garmin, October 4, 2023
If you're experiencing an issue with your Lily, please go to support.garmin.com where you'll find many helpful FAQ's and video's of the functions of the device and if you still need assistance please reach out to a product support associate from that link.
Written by a customer while visiting Garmin