Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
4
Wish it had some things bit overall great!
on January 15, 2023
Posted by: Urmom
I love this watch. It's the perfect size on my rist. But one thing is you can't change the text messages that are already programmed. And you only have a select number of watch faces. But it is completely waterproof, so that's amazing. And it has a lot of great features. It only vibrates, It doesn't make any sound. But over all this is a great watch.
Written by a customer while visiting Garmin
Customer Rating
3
Body battery doesn’t work
on January 16, 2023
Posted by: NELB
I’ve had this watch for a month and the body battery never changes from level 5. The watch records high stress all of the time even when I’m meditating and when I’m sleeping. I prefer the accuracy my old vivo watch.
Response from GarminBy Cecil with Garmin, Fitness, February 1, 2023
We are sorry to hear that you are having issues with the body battery, please start out on our support site for assistance with that issue and also to give you a way to contact our team as well. Thank you for posting a review.
Body Battery:
https://support.garmin.com/en-US/?productID=698519&searchQuery=body%20battery&tab=topics
Lily Support:
https://support.garmin.com/en-US/?prevSearchTerm=body%20battery&productID=698519&tab=topics
Body Battery:
https://support.garmin.com/en-US/?productID=698519&searchQuery=body%20battery&tab=topics
Lily Support:
https://support.garmin.com/en-US/?prevSearchTerm=body%20battery&productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
Not user friendly
on January 16, 2023
Posted by: TX06
After using an Apple Watch for several
Years, which was very user friendly, I find this Watch very difficult to use
Years, which was very user friendly, I find this Watch very difficult to use
Response from GarminBy Cecil with Garmin, Fitness, February 1, 2023
Thank you for trying out the device, we appreciate it. However, we would encourage you to start out on our support site for assistance with the device and also you can contact our team from there as well.
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Love the Size
on January 17, 2023
Posted by: mj2023
We purchased the Garmin Lily because I have such small wrists but wanted a typical watch face. The size of this is perfect! Works great, lightweight, and was easy to set up.
Written by a customer while visiting Garmin
Customer Rating
5
Enjoying the features and long battery life.
on January 17, 2023
Posted by: Cmimi
Received as a Christmas gift and have enjoyed the connection with my phone.
Written by a customer while visiting Garmin
Customer Rating
4
Very nice looking
on January 17, 2023
Posted by: Joanies walk
Got this for Christmas. I do like it but a little difficult to learn to use. Still dont know after asking my grandson
But still love it
But still love it
Response from GarminBy Cecil with Garmin, Fitness, February 1, 2023
Thank you for posting a review and thank you for trying out the watch. We would encourage you to start out on our support site to get started and also to give you a way to contact our team for assistance as well.
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Like this watch
on January 17, 2023
Posted by: BarbE
This was a gift from my son. Really like the size of Lily watch, the color, and band as it fits my small wrist size! Would have been nice to have some direction on features as this is my first smart watch. The weather does not sync a lot—even after doing sync process. Not sure why which is frustrating! Overall a nice addition. I do wear it every day! It’s helping me get fit!!!
Response from GarminBy Cecil with Garmin, Fitness, February 1, 2023
Thank you for posting a review. We would encourage you to start out on our support site for assistance with the device and to give you a way to contact our team as well.
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily "Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily "Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
Incoming calls and messages
on January 17, 2023
Posted by: Mapolo
My lily does not receive incoming calls or messages notifications. I have to sinchronize it to my iPhone everyday and I never get to receive any notifications
Response from GarminBy Cecil with Garmin, Fitness, January 31, 2023
We ae sorry to hear about the issue that you are having and we would ask that you start out on support page for help with the connectivity and also give you a way to contact our support team as well.
Bluetooth Connectivity:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_bluetoothconnectivit
Text Tips:
https://support.garmin.com/en-US/?productID=698519&searchQuery=text&tab=topics
Lily Support:
https://support.garmin.com/en-US/?prevSearchTerm=text&productID=698519&tab=topics
Bluetooth Connectivity:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_bluetoothconnectivit
Text Tips:
https://support.garmin.com/en-US/?productID=698519&searchQuery=text&tab=topics
Lily Support:
https://support.garmin.com/en-US/?prevSearchTerm=text&productID=698519&tab=topics
Written by a customer while visiting Garmin