Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
5
Love my Lily
on October 12, 2022
Posted by: brenbridget
I bought my Lily Garmin about a month ago. I love it for many reasons and first is the style. I have a very small wrist and this fits me perfectly! I bought the rose gold and was skeptical but it's classy yet casual. Love all the fun stuff that comes with my Lily as far as steps, calories, heart rate, BPM, etc. It's just a great piece overall!
Written by a customer while visiting Garmin
Customer Rating
3
Looks pretty
on October 14, 2022
Posted by: Gma62
Bought this a month ago. Still working the kinks out. Stops mid workout.notvsure why so doesn't record my whole workout
Response from GarminBy Cecil with Garmin, Fitness, October 18, 2022
Sorry to hear that you are having issues recording your activities and would encourage you to reach out to our team for assistance with that issue. Thank you for posting a review.
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Returned
on October 15, 2022
Posted by: Grandma3
I loved the look and feel of the Lily, but I don’t like that the time, etc doesn’t stay on like my Forerunner 645 does. It’s too much like the Apple Watch that I won’t buy.
Response from GarminBy Cecil with Garmin, Fitness, October 18, 2022
We are sorry to hear about your experience with the device and that you have returned it to the retailer. For future reference and for other customers we would encourage you to reach out to our team for assistance so that we can get more details from you and work on a solution. Thank you for posting a review.
Please reach out to our team on our support site at: support.garmin.com
Please reach out to our team on our support site at: support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
My first real Smart Watch
on October 18, 2022
Posted by: Joan C
Got my Lili as a birthday gift from my fiancée. As we both are health conscious and workout in the gym, this was a perfect gift. I had a Vivofit 2 and recently a Vivofit 3 and although nice and reliable, my Lily has so many more features. And she's become quite a little companion...always reminding me to move or telling me to have a nice day. I now get notifications from NewBreak, text messages, calendar reminders, phone calls and I can turn on or off which notifications I want to see. And Lily is much more attractive than my more plain looking Vivofit 3. Love this watch and I love the app that tracks everything including my workouts, steps, calories, hydration, pulse ox, heart rate, etc.
Written by a customer while visiting Garmin
Customer Rating
1
So upset!
on October 21, 2022
Posted by: SaMa
My husband offered me a Lylo for my birthday, I was really happy.
I wore it 5 days and one morning, no screen anymore!
I send it back.
I wore it 5 days and one morning, no screen anymore!
I send it back.
Response from GarminBy Cecil with Garmin, Fitness, October 21, 2022
We are sorry to hear about your experience and that you returned the device to the retailer. For future reference and for other customers we would encourage you to reach out to our team for issues like that so we can get more details and work on a solution. Thank you for posting a review.
You can email our team at: product.support@garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can email our team at: product.support@garmin.com
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Great motivator
on November 24, 2022
Posted by: Deb walks
This was given to me as a gift. It has definitely motivated me to start walking. I particularly like that you can review your route.
Written by a customer while visiting Garmin
Customer Rating
4
Mixed feelings
on December 3, 2022
Posted by: Leesue
I've been wondering if mine is faulty. The display is somewhat faded toward the top, even when fully charged. I like the features very much, and I love the way it looks, but I'm quite disappointed in the dim look of the display.
Response from GarminBy Cecil with Garmin, Fitness, December 6, 2022
We are sorry to hear about your experience and would ask that you reach out to our team so that we can get more details from you on what you are experiencing and work on a solution with you. Thank you for posting a review.
Lily Sport Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Lily Sport Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
Amazing
on December 4, 2022
Posted by: Deb88
I have tried other similar brands, however, Garmin lilly is my favorite by far!! Highly recommend it
Written by a customer while visiting Garmin