Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
4
Great looking but ...
on June 25, 2022
Posted by: I love summer 2
I had another model before this one. I'm still learning how this one functions. I will say there are fewer options for activities. I can't even add rowing to my Lily, whereas I had it on my prior Garmin.
Written by a customer while visiting Garmin
Customer Rating
4
Love it
on July 1, 2022
Posted by: Bubbs
I had a Venus Sq for three years but it died. I purchased the Lily about 3 weeks ago and I love it. It looks more feminine and less sporty which I like. Just two complaints-I wish I could change the face on it like I did on my Sq and second, the battery doesn't seem to last as long as the Sq. I could go a whole week with the Sq before I had to recharge it.
Written by a customer while visiting Garmin
Customer Rating
5
Great Features
on July 6, 2022
Posted by: Adoublen
I wear it all the time. Water proof and nice looking.
Written by a customer while visiting Garmin
Customer Rating
5
LOVE THIS WATCH/TRACKER
on July 7, 2022
Posted by: PattiGarminLove
love this watch, it can handle pool time and the watch face it wonderful as well
Written by a customer while visiting Garmin
Customer Rating
5
Most aesthetic looking smartwatch
on July 9, 2022
Posted by: Syan
Gift from my fiance, it's a lovely one. No complains so far, just will take time to get used to the functions. The app I might need more time to be familiar with it. Sometimes it gives too many abnormal heart alert with vibration, since my HR is higher than usual than most people since I'm overweight.
Written by a customer while visiting Garmin
Customer Rating
3
not bad
on July 25, 2022
Posted by: karenf
a good smart watch but am disappointed with the battery life which only lasted 3 days.
Response from GarminBy Cecil with Garmin, Fitness, July 27, 2022
We are happy that you are using the device, we would encourage you to review the battery tips section of our support site. The site also gives you a way to contact our team too. Thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
support.garmin.com
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
Great features
on July 31, 2022
Posted by: Princy
I bought this almost a month ago and I love it . This is something I can wear it everyday with my athletic wear or I can change the strap and style with my dress
Written by a customer while visiting Garmin
Customer Rating
2
Cute little watch but I returned it
on August 6, 2022
Posted by: Dami
The first day I got it I was immediately disappointed. I went for my first walk with the watch on and it was set to 5 minutes but it took the watch 40 mins of walking before it detected I was walking. Later that day I took about a 30 min nap and I was looking forward to seeing my breakdown of deep, REM, and light sleep and the app didn't even recognize that I slept at all, much less able to accurately break down how much of each level of sleep I was in. So, I had doubts the watch is able to do what it is advertised to do. Lastly, I changed the setting to not be bothered with stupid notifications, yet the watch kept buzzing me during work and in meetings to get up and go walk or breathe or whatever and I'M WORKING and I don't need to be bothered with things like that when I'm very busy, even if I'm just sitting.
Response from GarminBy Cecil with Garmin, Fitness, September 14, 2022
We are sorry to hear that you had issues like that. The sleep option is set for an eight hour sleep cycle set your normal sleep wake times, currently it is not possible to show naps during the day. We are sorry that you have returned the device to the retailer, for future reference we would encourage you as well as other customers to contact our support team for assistance. Thank you for posting a review we appreciate the feedback.
Please reach out to our team at: product.support@garmin.com
Please reach out to our team at: product.support@garmin.com
Written by a customer while visiting Garmin