Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
5
I absolutely love it!
on April 18, 2022
Posted by: MelDoobs
I received this as a birthday gift from my husband and I absolutely love it. It has helped me stay on track with my fitness goals. I love that it has so many options for workouts including yoga and breathing exercises. I also love that I can make competitions with my family members who have Garmin watches and have bragging rights when I beat them. It’s lightweight but durable and I get so many compliments on it. If you’re looking for an all in one durable but sleek fitness watch I cannot recommend this highly enough. My favorite feature is the body battery. I have multiple chronic illnesses and it’s been very helpful to my care team that they can see my body’s stress levels and body battery to see how much my illnesses take out of me. It’s also been helpful to me to see what my body views as stress and to slow down on the days my battery is bottoming out. I also appreciate having the abnormal heart rate notifications as it helps my care team as well.
Written by a customer while visiting Garmin
Customer Rating
2
Not Perfect
on April 20, 2022
Posted by: ezoe
This is a very beautiful tracker - I got the orchid color and have gotten several compliments on it. Seems to track steps accurately, but the mileage tracking is not correct ( compared to my fitbit and iPhone). Also the sleep tracking is incorrect - it does not track wake times accurately at all. So if you are looking for accuracy in tracking miles this is not the tracker for you. If you want a beautiful design and all you want to do is track your steps this is fine. Also I though it is supposed to track elevation gain - if it does I haven't figured out how.
Response from GarminBy Cecil with Garmin, Fitness, April 22, 2022
We are sorry to hear about the issues that you are experiencing, we would encourage you to first check that the software is up to date using Garmin Connect on your computer. If you find that the device is already up to date then we would ask that you reach out to our team for further assistance. Thank you for posting a review.
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Please reach out to our team on our support site at:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Please reach out to our team on our support site at:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love it!
on May 6, 2022
Posted by: Jo 0003
I bought this a month ago to replace my Vivosmart 4 that was accidentally damaged. I was initially afraid it would be too big, but it's not. Gets in the way less than my previous tracker. As I am familiar with the My Garmin program, setting it up was easy. Has many choices of watchface. The purple color is somewhat muted, so it blends well with any color.
Written by a customer while visiting Garmin
Customer Rating
4
Nearly Fantastic
on May 8, 2022
Posted by: MagykMayhem
Love this gizmo!
Have been with Garmin pertussis for many years, this one is my favorite. The ONLY weakness is that the Bayreuth life is atrocious. I have to recharge every 3 days.
Response from GarminBy Cecil with Garmin, Fitness, May 9, 2022
We are happy to hear that you are enjoying the device, as for battery life we would encourage you to start out on our support site for assistance with that issue. The site will also give you a way to reach out to our team as well if needed. Thank you for posting a review.
Battery Life Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Battery Life Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Lily Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Disappointing activity tracker
on May 9, 2022
Posted by: Jbthor
Was hoping for a small, comfortable activity tracker and watch to replace my Fitbit Versa 2. Was happy with the look and fit of the Lily Sport, but it has been essentially useless for accurately tracking activities outside its small scope of preset categories and is inferior to my Fitbit for sleep tracking as well, dramatically overestimating my actual sleep time. And a significant downside of its small watchface is that the vibrate alarm is too subtle to be noticed. Definitely overpriced given its limitations.
Response from GarminBy Cecil with Garmin, Fitness, May 10, 2022
We are sorry to hear that you are having an experience like this, we would ask that you check that the software is up to date by using Garmin Express on your computer. Also we would encourage you to reach out to our team as well so that we can get more information from you and work on a solution. Thank you for posting a review.
Garmin Express: https://www.garmin.com/en-US/software/express/windows/
Please reach out to our team at: product.support@garmin.com
Garmin Express: https://www.garmin.com/en-US/software/express/windows/
Please reach out to our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
Good watch overall
on May 11, 2022
Posted by: Smauney13
I baught this to have something different then a fit bit i like it but i cant replay to any of my messages.
Response from GarminBy Cecil with Garmin, Fitness, May 13, 2022
We are happy to see that you are enjoying the device. It is possible to reply to messages if you are using an Android device. We would encourage you to start out on our support site for assistance with that feature, and you can also reach out to our team for assistance on our site as well. Thank you for posting a review.
Replying to a message:
https://www8.garmin.com/manuals/webhelp/GUID-4205DB9F-0ACD-4AC2-86A8-957F27150AE4/EN-US/GUID-C423EE98-C634-45BE-A99F-3632D697F234.html
Lily Suppport:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Replying to a message:
https://www8.garmin.com/manuals/webhelp/GUID-4205DB9F-0ACD-4AC2-86A8-957F27150AE4/EN-US/GUID-C423EE98-C634-45BE-A99F-3632D697F234.html
Lily Suppport:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Confusing, beautiful layout
on May 15, 2022
Posted by: Brooke
I need some help navigating some of the features. I have looked on youtube for some guidance but I still have some unanswered questions. Is there anyone I could talk to on this matter?
Otherwise, I like how unique this watch looks. It has an old fashioned vibe to it that sets it a part from other smart watches. The features are engaging, and the goodmorning recaps always make me smile.
Otherwise, I like how unique this watch looks. It has an old fashioned vibe to it that sets it a part from other smart watches. The features are engaging, and the goodmorning recaps always make me smile.
Response from GarminBy Cecil with Garmin, Cecil, June 3, 2022
We appreciate you reaching out to us, please contact our team for further assistance so that we can get more details from you and work on a solution, thank you for posting a review.
Email our team at: product.support@garmin.com
support.garmin.com
Email our team at: product.support@garmin.com
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
Many features
on May 30, 2022
Posted by: Lattie
I am in a program to mitigate getting diabetes and the Garmin Lily has facilitated tracking information, such as steps, miles, activities, stress, hydration, etc. I am still learning the GPS since it drops out occasionally. Also if I'm already walking for awhile it occasionally will say starting activity late in the walk. So the walk looks shorter than it is. But still learning, reading, and finding some answers. It's nice looking and does have 4 days battery life prior to charging again.
Written by a customer while visiting Garmin