Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
3
Okay
on March 4, 2022
Posted by: Kelley
I've had my lily for a month. Its small and pretty. This is my first garmin. The battery only last 2 days, sometimes u have to hit the screen multiple times, but overall it's alright.
Response from GarminBy Cecil with Garmin , Fitness, March 14, 2022
Hi Kelley, we are happy you are using the device, however we are sorry to hear that you are having issues with the battery life. So we would encourage you to start out on our support page for assistance. The support page also gives you way to contact our team as well for assistance.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
I like that is more feminine than the Fenix
on March 4, 2022
Posted by: Ktb4
However it doesn’t do as much of course as the fenix does which I should expect considering the price differential but I do like that it’s a much more attractive looking watch but it doesn’t do well for me when I try to swim and I’ve only had it for a month so I don’t want to criticize it too much yet since I haven’t used it for everything that I like to do like running and biking and walking
Response from GarminBy Cecil with Garmin, Fitness, March 14, 2022
Thank you for posting a review, we appreciate the feedback. We would encourage you to start out on our support site for assistance with the device. Also from our site you can contact our team as well.
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Sport Edition:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Sport Edition:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Doesn't work for our situation
on March 5, 2022
Posted by: SandeeG
Bought this for my 90 year old mom to help keep track of her health since I live out of state. It will only work if SHE has a smartphone , which she does not. I had connected it it to mine hoping to get updates. She now has an expensive watch that does not even tell correct time since battery died and now that it's charged there is no way to sync to update time unless I drive 6 hours to visit her. *It's a good concept, just doesn't work for us
Response from GarminBy Cecil with Garmin, Fitness, March 11, 2022
Hi Sandee, we are sorry to hear about the issues your having, we would encourage you to reach out to our team so that we can assist you.
Please email our team at: product.support@garmin.com
Please email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
2
Wish I was happier with it
on March 7, 2022
Posted by: kagris
I was convinced by a friend to get this and switch from my iwatch. The face is to small, in the sun I can not see the numbers from the glare, it takes three times to move my wrist for the time to come up, the mileage when running is not accurate.
Response from GarminBy Cecil with Garmin, Fitness, March 11, 2022
We are sorry to hear about you initial experience with the device, we would encourage you to reach out to our team for assistance so that we can get more information and work with you on a solution. As for the mileage issue the device may need a software update as well. Please sync the device to our phone using Garmin Connect to check the software.
Please reach out to our team at: support.garmin.com
You can also email us at: product.support@garmin.com
Please reach out to our team at: support.garmin.com
You can also email us at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
Good with one flaw
on March 11, 2022
Posted by: Seb414
I love the look of it but the O2 is always way off. I’ve tried everything I can think of to make it work better and it doesn’t. Otherwise I like it.
Response from GarminBy Cecil with Garmin, Fitness, March 14, 2022
We are happy to hear that you are using the device, however we would encourage you to reach out to our team for assistance with the O2 readings so that we can get more details from you and work on a solution, thank you for posting a review.
You can email our team at: product.support@garmin.com
Or reach out to our team at: support.garmin.com
You can email our team at: product.support@garmin.com
Or reach out to our team at: support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
Perfect size
on March 12, 2022
Posted by: IMTheresa
I've had my Lily for several weeks and I love it. I was reluctant to upgrade to a watch design because I have small wrists and I didn't want something that would look ridiculous. This is perfect. I still haven't explored all the great features, but it was easy to set up and start using immediately.
Written by a customer while visiting Garmin
Customer Rating
5
Comfortable on the wrist and it looks good!
on March 18, 2022
Posted by: VeronicaAll
I bought it for a vacation trip and it was exactly what I was looking for: it tracked the daily info I wanted and it was the only watch I wore all the time (daytime adventures and nighttime events). I have a small wrist and it had been difficult to fond a smart watch that feels confortable and it doesn't look awkward on my wrist. I wore it on natural hot tubs waters of 42Celcius and it performed well, as well as ice-cold bathtubs.
Written by a customer while visiting Garmin
Customer Rating
5
great value for the money
on March 23, 2022
Posted by: valmal
the app is great, the watch is easy to use. battery no longer lasts as it did at first but i am totally satisfied
Response from GarminBy Cecil with Garmin, Fitness, March 30, 2022
We are happy to see that you are enjoying the device, as for the battery life please start out on our support page for assistance with that issue. You can also reach out to our team from there as well.
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Written by a customer while visiting Garmin