Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
5
Easy Watch without too Many Horns and Whistles
on January 16, 2022
Posted by: Babs54
My daughter has this watch. She knew I didn’t like a competitor’s watch due to so many icons. This watch does what I need for health. So my dog’s gave this to me for Christmas. Stylish and classy looking! No regrets. Thanks Garmin!
Written by a customer while visiting Garmin
Customer Rating
2
Outdated, Hardware Issues
on January 18, 2022
Posted by: lily2703
I got this for Christmas and I love the way it looks. However, it turns off randomly and sometimes does not respond to touch. ALSO the features are outdated and somewhat limited for the price.
Response from GarminBy Cecil with Garmin, Fitness, February 18, 2022
We are sorry to hear about your experience with the device and would encourage you to reach out to our team so that we can get more information from you and work on a solution with you. Thank you for posting a review we appreciate the feedback.
Lily Sport:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Lily Sport:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
Great Features
on January 20, 2022
Posted by: Moogiemom
I love the watch, it looks good, works well. The only problem is that it has to be re-charged every couple of days
Response from GarminBy Cecil with Garmin, Fitness, March 16, 2022
We are happy to hear that you are enjoying the device. We would encourage you to start out on our support site for assistance with battery life. You can also reach out to our team as well from our site. Thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Written by a customer while visiting Garmin
Customer Rating
5
Just the type of watch I needed
on January 21, 2022
Posted by: Ultracarmen
I've had the watch about a month now. It's exactly what I needed. It's not too much a smartwatch or an active smartwatch. It meets a nice middle and makes me want to be more active. A lot of it's features are readily available and not behind a subscription wall which I love the most. I may get another one. Not too sure yet
Written by a customer while visiting Garmin
Customer Rating
4
Would buy it again but has some cons
on January 29, 2022
Posted by: DandC
I bought this as a nice watch that would track steps, distance, sleep and other simple tasks. I like that it looks like a "real" watch, not like a tracker with an attractive face and color. It's also smaller than many trackers, which fits my small wrist nicely. I am not a 'power user' and don't use the more complex features. The biggest downside is that the battery does not last as long as I'd like. The claim is 7 days+ but I've never gotten more than 4 or 5 days. It is easy and fast to charge but more than once, it's run out of juice in the middle of my workday.
Response from GarminBy Cecil with Garmin, Fitness, February 8, 2022
We are happy to see that you are enjoying the device, but would like to help you with the battery issue, the link below will give you some tips for working on getting more battery life. If you still have issues please reach out to our team so that we can get more information from you and work on a solution, thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Please reach out to our team at: support.garmin.com
Battery Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Please reach out to our team at: support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
1
Complicated and confusing
on January 31, 2022
Posted by: Doe18
Received as a gift and I find it too much to set up. So, unfortunately, I don’t use it!
Response from GarminBy Cecil with Garmin, Fitness, February 7, 2022
We a sorry to hear about that, we would encourage you to start out on our support site for assistance setting up the device. It will also allow you to reach out to our support team as well. Thank you for posting a review.
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Sport Edition:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_gettingstarted
Lily Sport Edition:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Reliable
on February 3, 2022
Posted by: Trudi
Hi - I am very pleased with this watch for the health benefits and for the wireless connection with my phone.
Written by a customer while visiting Garmin
Customer Rating
3
love the look
on February 4, 2022
Posted by: MAHm
Not happy with short time battery lasts. Is there an updated battery that lasts longer?
Response from GarminBy Cecil with Garmin, Fitness, February 7, 2022
We are sorry to hear about the battery life you are experiencing. We would would encourage you to start out on our site for assistance with that issue and also to give you a way to contact our team directly too.
Please reach out to our team at: support.garmin.com
Lily battery:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Please reach out to our team at: support.garmin.com
Lily battery:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_batterytips
Written by a customer while visiting Garmin