Customer reviews from Garmin
Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Average customer rating
4
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
213
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
25
Customer Reviews for Garmin - Refurbished Excellent - Lily Sport Smartwatch 34mm Fiber-Reinforced Polymer - Rose Gold - (2021)
Customer Rating
3
Not as good as I had hooed
on January 8, 2022
Posted by: Stayathomemom
The watch doesn’t always illuminate when I lift my wrist, so I have to push the button, which doesn’t always recognize my finger if it’s cold outside.
The sleep tracker doesn’t mark me as awake when I get a drink or go to the bathroom at night.
Response from GarminBy Cecil with Garmin, Fitness, March 16, 2022
We are sorry to hear about your experience with the device, we would ask that you reach out to our team for assistance so that we can get more information from you and work on a solution. Thank you for posting a review.
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
You can also email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
1
Horrible
on January 8, 2022
Posted by: Anber
I'm returning this watch. Both my husband and I got each other watches for Christmas. He still hasn't had to charge his but once in 2 weeks however I have had to charge mine every single day. No matter what it's always dead. Even if I don't use it. Waste of money. The touchscreen is also very crappy. I would get frustrated trying to hit the home button.
Response from GarminBy Cecil with Garmin, Fitness, March 16, 2022
We are sorry to hear about your issue, If you have not yet returned the device to the retailer we would encourage you to reach out to our team so that we can get more information from you and work on a solution, thank you for posting a review.
Please reach to our team on our support site at: support.garmin.com
Or you can email out team at: product.support@garmin.com
Please reach to our team on our support site at: support.garmin.com
Or you can email out team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
5
I love my Lily!
on January 8, 2022
Posted by: Lynnbob
I have used the Fitbit One since the onset and used it daily. They no longer make a pocket version and my wrist is too small for any other smart watch so I decided to try the Lily and I am so glad I did. I love it! I love that it can track my steps, sleep and stress and you can customize the step length. It is easy to charge and comfy to wear. I hope they update it to track naps too!
Written by a customer while visiting Garmin
Customer Rating
5
Love
on January 8, 2022
Posted by: Dee C
Just love it, such a great opportunity!!! Follow your health
Written by a customer while visiting Garmin
Customer Rating
4
Looks Sleek
on January 9, 2022
Posted by: Kelsey
I’ve had my lily for a few weeks now and really love how dainty and pretty it is compared to my other, just what I was looking for. With that being said the battery life is less than desirable. All these features I can barley is because I have to charge it almost every day.
Features are nice I enjoy the pulse ox sensor and sleep sensors (when I can use them). The heat rate sensor does not work extremely well for me so I have to wear the Lily turned to the inside of my wrist.
Response from GarminBy Cecil with Garmin, Fitness, February 25, 2022
We are happy to hear that you are enjoying the device, but sorry to hear about the battery life issues. We would encourage you to start out on our support page for help with that and also to contact our team as well if needed. Thank you for posting a review.
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Heart Rate Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_heartratefeatures
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=698519&tab=topics&topicTag=region_batterytips
Heart Rate Tips:
https://support.garmin.com/en-US/?productID=698519&tab=topics&topicTag=region_heartratefeatures
Lily Sport Edition Support:
https://support.garmin.com/en-US/?productID=698519&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love my Garmin Lily!!
on January 9, 2022
Posted by: ADDIZMOM
Received as a Christmas present and couldn't br happier with it!! It's very sleek and stylish and super easy to use!!!
Written by a customer while visiting Garmin
Customer Rating
5
I love this watch!!
on January 9, 2022
Posted by: Paula1945
I have had my Lily since Christmas. I am still learning all the features. I love the look and that it shows the display with a flick of the wrist. Great product.
Written by a customer while visiting Garmin
Customer Rating
4
The design is great
on January 9, 2022
Posted by: Macnan13
I love it but flicking the wrist doesn't always work and the charger could be easier
Written by a customer while visiting Garmin