A lot of things need to work to get the computer to show a spark of life. Why won't the mouse work? No binding instructions. Using my wired mouse and keyboard, discovered that there is a special comms device hidden conveniently inside the mouse. Well hidden. Plug the comms device into the USB port on the computer and there is life. All good but frustrating for ... too long. Otherwise very nice. It would be very helpful to describe how one could add additional SSD memory to use as a backup. The SSD data port is on the motherboard but no guidance for obtaining power,. People want to do this.
Fast Even with Windows 11 but Videos Freeze System
on March 23, 2026
Posted by: Mr Oak
from AZ
Verified Purchase:Yes
Setup and installation of software has gone smoothly. The machine is fast, even with Windows 11. Boot speed is incredibly fast. The main problem is that videos, e.g. from YouTube or other embedded links, randomly freeze the system such that a reboot is required.
Purchased this OmniDesk to replace a 10+ year old HP Envy which did not meet requirements for updating to Windows 11. I chose this version because it allowed me to figure it for more RAM, more SSD and an upgraded processor. I wanted a desktop with sufficient capability to handle current and future applications and updates/upgrades. To date, I had no issues with setup or loading in applications. Have to admit I am not a fan of Office 365 being a web based subscription service (versus prior versions of Office which resided locally) or McAfee (as an organization, after having "issues" with their automatic renewal process). I will be evaluating alternative office suite software and I am still deciding about McAfee.
From start to finish, this is probably the most easy and efficient HP unit that I have used. It’s obvious that the technology in this unit for surpasses previous units that I’ve had. I would highly recommend this unit to anyone that’s looking to upgrade.
So far this is an excellent computer. It is a really good product for the price and has lot of high-level features, like memory, speed, etc. I highly recommend this product.