Customer reviews from Shokz
Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,093
4 Stars
262
3 Stars
162
2 Stars
70
1 Star
68
Customer Reviews for Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Customer Rating
5
3rd pair and love them
on January 29, 2026
Posted by: Amy B.
I never enjoyed headphones when running because I need to hear the traffic or mountain bikers on trails, whomever I am sharing the road/trail with. My husband bought me my first pair and although skeptical I tried them. They are great! Wonderful sound quality, comfortable and you can hear the outside world around you for safety. My one comment is that in two years I have gone through 3 pairs. The first pair, one side stopped working and in the second one side ear piece sort of exploded and looked corroded. They may not handle getting wet or my humid climate well. I'm hoping becoming more waterproof is in the future designs.
Written by a customer while visiting Shokz
Customer Rating
5
So far, excellent
on January 25, 2026
Posted by: Ian M.
Purchased as a replacement to iPods Pro. Wanted to find an out of ear alternative and so far they are incredible. Great sound quality and much better for outdoor activities (walking, hiking, running, cross country). Appreciate ability to hear what’s around me while listening to music or doing calls. Also have had recurring ear infections which have gone away since switching. Will be interesting to see how long they last, but so far very happy with my purchase.
Written by a customer while visiting Shokz
Customer Rating
4
Big Improvments
on January 24, 2026
Posted by: Chris B.
Love the ability to sync with two devices and the improved base. The new base feature is almost to much with certain songs overall way better.
Written by a customer while visiting Shokz
Customer Rating
4
New version is good, with a caveat
on January 21, 2026
Posted by: Matt K.
I have had four pairs of Shokz. I like new version "mostly". The fix of adding drivers to reduce bass vibration makes the sound a good quality, except for how I use them. In a loud environment I tend to insert earplugs to hear better, but in this instance with the new drivers that doesn't work. I also found the overall volume to be less than my previous version. I also preferred the old magnetic charging version over the new USB-C.
Written by a customer while visiting Shokz
Customer Rating
4
I love everything about them
on January 21, 2026
Posted by: David D.
I love everything about them EXCEPT the battery life. They claim 12 hours battery life, I BARELY get 7. 5 hours out of a single charge before they die on me at work
Written by a customer while visiting Shokz
Customer Rating
2
Make sure you get the right size!
on January 20, 2026
Posted by: Jennifer E.
I love the headphones but despite the fact we followed the sizing guidelines on the website, they were too big.
Make sure you go try a pair on somewhere before buying online!!!!
I contacted Customer Happiness to exchange and they said I had to return and repurchase. When I went to repurchase, I am now having to pay full price instead of the sale price I got before Christmas.
Written by a customer while visiting Shokz
Customer Rating
3
Don’t turn off even in
on January 19, 2026
Posted by: Felistas M.
Don’t turn off even in case, have to manually turn off every time.
Don’t automatically sinc to my Bluetooth and have to manually connect every time
Using same button for turn on and Bluetooth and volume not a great idea at all.
Don’t automatically sinc to my Bluetooth and have to manually connect every time
Using same button for turn on and Bluetooth and volume not a great idea at all.
Written by a customer while visiting Shokz
Customer Rating
5
Open Run Pro Shokz
on January 19, 2026
Posted by: Cristy W.
They are very comfortable and they fit securely on my head. I love being able to hear what’s going on around me and also listen to high-quality sound music. I’m very surprised at how high the sound quality is and I’m very particular about this. It allows me to listen do music while exercising no matter where I am because I can also hear everyone around me and hold a conversation while the music is on! I would highly recommend. I had a pair that broke, but they have a 1 year warranty and Shokz replaced them with only a few questions.
Written by a customer while visiting Shokz