Customer reviews from Shokz
Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Average customer rating
4.4
(1,652 Reviews)
Rating breakdown 1,652 reviews
5 Stars
1,091
4 Stars
261
3 Stars
162
2 Stars
70
1 Star
68
Customer Reviews for Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Customer Rating
1
Does not go well with glasses
on October 23, 2026
Posted by: Daniel F.
While the headset on its own works really well, for anyone with glasses, it gets uncomfortable very fast, even causing headaches that worsen the longer you wear it unfortunately.
I want to like the product so bad, but it does not work for me.
Written by a customer while visiting Shokz
Customer Rating
5
High quality with great sound.
on October 21, 2026
Posted by: Toni K.
High quality with great sound. I can hear the music perfectly while still experiencing the world around me. Exactly what I was looking for.
Good note for runners. These don’t bounce around at all. At least on my head, but to have no bounce is great and one of the things I was worried about causing a possible chafing area. They have sat still the entire time.
Good note for runners. These don’t bounce around at all. At least on my head, but to have no bounce is great and one of the things I was worried about causing a possible chafing area. They have sat still the entire time.
Written by a customer while visiting Shokz
Customer Rating
4
Okay
on October 20, 2026
Posted by: Kirsty H.
I had my last set of Shokz for almost 6 years. That model is no longer made. I feel like the sound is not quite as good on my new ones. I miss the magnetic charge connection and worry that the new charge cover is a potential fail point, and it's harder to manage in the dark.
Written by a customer while visiting Shokz
Customer Rating
1
Hard Pass
on October 18, 2026
Posted by: Nathaniel C.
I bought my headphones in May 2026 from a local retailer. Worked great for a couple months, but now having issues. Headphones will charge as the LED lights up when plugged in, but the actual headphones will not power on. I recently PCS'd from Hawaii to Georgia and the original receipt was lost during the move. Tried to submit a warranty claim, but was told they can't do anything without a receipt.
If anyone needs a paperweight feel free to hit me up.
Written by a customer while visiting Shokz
Customer Rating
4
Pros and Cons compared to the first iteration
on October 16, 2026
Posted by: Jeremy S.
The "texture" of the sound is a little better than the first iteration. Two things that I don't like: 1. with the second version there is no recurring warning when the battery is super low, so they will just power down when out of battery. 2. the first version sounded really good when you would put ear plugs in, but the second version you can barely hear with ear plugs in. My guess is there is less bone conduction with the second version.
Written by a customer while visiting Shokz
Customer Rating
1
Avoid
on October 16, 2026
Posted by: Brad
I’ve had to replace these after about a year two separate times. Just out of warranty. That’s a company could care less about its customers too. They have some limits on shipping that’s no fault of the consumer and their response was oh well contact the post office about it. I would not recommend this company or headphones to my enemies.
Written by a customer while visiting Shokz
Customer Rating
4
Suboptimal Positioning
on October 16, 2026
Posted by: MJ R.
I want to love these, but I find the sound quality isn’t as good after I wear them for a while and the back band slips down toward the nape of my neck. If the band stayed straight back, then it would line up well with where it should sit in front of my ears, but when it slides down, the part by the ear moves up. This causes the sound to be worse. I wish there was a way to prevent this. I ordered the mini size as well.
Written by a customer while visiting Shokz
Customer Rating
5
Great sound. Too big.
on October 15, 2026
Posted by: Attilio N.
Sound is good but they are huge compared to the first set I got. Won’t stay on my head.
Written by a customer while visiting Shokz