Customer reviews from Shokz
Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,093
4 Stars
262
3 Stars
162
2 Stars
70
1 Star
68
Customer Reviews for Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Customer Rating
5
Best bicycle accessory since clipless pedals
on April 23, 2026
Posted by: Loyal W.
The Shokz allow me to listen to traffic and stay aware while listening to music or a phone call or some other app on my phone.
The only down side is the new OpenRun Pro 2 uses USB-C to charge with a little rubber stopper instead of the sealed, magnetic charge port. My history with those little stoppers on other devices is NOT good. So we'll see how the Shokz stopper stands up.
The only down side is the new OpenRun Pro 2 uses USB-C to charge with a little rubber stopper instead of the sealed, magnetic charge port. My history with those little stoppers on other devices is NOT good. So we'll see how the Shokz stopper stands up.
Written by a customer while visiting Shokz
Customer Rating
5
Very Comfortable, Wish They Were Louder
on April 22, 2026
Posted by: Brian F.
The are replacing a previous pair of Shokz. I find that they sound great and are super comfortable, but the volume is limited. I'm trying to find good workarounds, but so far have not had great luck through my Pixel 9.
Written by a customer while visiting Shokz
Customer Rating
2
Theyre okay
on April 22, 2026
Posted by: Kevin C.
I listen to a lot of podcasts and take frequent phone calls, and these just don’t perform well in those situations. In any kind of background noise even something as simple as doing dishes it’s difficult to clearly hear voices. Podcasts and calls often get drowned out, which makes them frustrating to use day to day.
They’re really only effective for music during activities like running or biking, where situational awareness matters more and you’re not focused on vocals or detail. Outside of that use case, I’d recommend a different type of headphone.
The volume is also on the lower side. I followed the manufacturer’s suggestions to improve it, but it still doesn’t get loud enough especially for spoken audio like podcasts and phone calls.
Written by a customer while visiting Shokz
Customer Rating
3
Comfortable, Great for Music- Terrible for Calls
on April 20, 2026
Posted by: Derek W.
Abysmal Call quality, might hear every 3rd word - the other end doesn't hear much more. Great Music headphones though.
Written by a customer while visiting Shokz
Customer Rating
5
The best ever
on April 20, 2026
Posted by: Marcio B.
The sound quality is way better then the previous models. and the 6 different mode is so nice. The battery life is perfect. I can get 2 days out of them at work. The call quality and wind proof is so good that I would rather call on them then my pixel 9pro. And they don't make my ears sore on the top like my open run pros do. The open run pro 2s are so much better then I could ever have imagined.
Written by a customer while visiting Shokz
Customer Rating
5
Good product. Nightmare to get response about a return
on April 20, 2026
Posted by: said a.
Good product, I needed a size smaller for better fit, I sent an email to check on the return I initiated, the support person’s email was great and promised a quick action that unfortunately did not materialize with no replies after subsequent emails
Written by a customer while visiting Shokz
Customer Rating
5
Surprisingly good
on April 20, 2026
Posted by: Jacob S.
I tried the base openruns, and they were alright, but left a lot to be desired. These on the other hand are genuinely next level
Written by a customer while visiting Shokz
Customer Rating
5
Not sure why I haven’t
on April 20, 2026
Posted by: Nicholas K.
Not sure why I haven’t been wearing these all along they are fantastic!
Written by a customer while visiting Shokz