Customer reviews from Shokz
Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Average customer rating
4.4
(1,653 Reviews)
Rating breakdown 1,653 reviews
5 Stars
1,092
4 Stars
261
3 Stars
162
2 Stars
70
1 Star
68
Customer Reviews for Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Customer Rating
5
Love them
on August 28, 2026
Posted by: Danica A.
I love how I can listen and still be present with others in the room.
Written by a customer while visiting Shokz
Customer Rating
2
Switched back to OpenRun Pro after nearly 2 years
on August 27, 2026
Posted by: Joseph Z.
I've had every model of Shokz's bone conduction style headphones dating back to the titanium, and they've all been great. The OpenRun Pro 2's were the first model that felt like a downgrade though.
After a year of using them daily here are my thoughts.
Sound is good, but its not the bone conduction part that improved, its the 'air conduction' that made things sound better, and personally, I am not interested in the 'air conduction' side of things. What initially attracted me to this brand was bone conduction, and compared to the OpenRun Pros that came before, the bone conduction felt worse. Much more sound leakage on the Pro 2s than the Pro, and as someone who wears and uses these type of headphones in all types of situations where I might be around other people, the sound leakage when using air conduction cancelled out any benefit that the improved sound provided. Turning off 'air conduction' also left me with headphones that were much quieter than the original Pros, but since I spent money on these I kind of forced myself to try to love them.
Build quality was rough. While I generally like the switch to a universal standard like USB-C, from day one the charging flap never sealed properly (it had a large hump in the middle that wouldn't sit flat).
Then a couple months in, the volume buttons became harder to press, specifically, the volume up/power button. This progressed to the point where turning them on was difficult, and I gave up using the buttons to control volume at all, opting instead to use my phone volume buttons. Eventually, the button failed completely, which left me unable to turn them on.
The mic also stopped working completely about a month before the power button finally died. I was never able to use the mic for anything more than talking to Google Assistant anyways since people would get very angry if I tried holding a conversation with the headset on, but this was still a bit of a let down.
In the end, I considered buying a second pair, but saw my OpenRun Pros sitting around and since I can't go a day without my Shokz, I threw them on. Crazy how much of a night and day difference it was for me. I didn't realize how much I was tolerating when the better product was sitting there all along. My OpenRun Pros sound louder, and while they don't sound better than the OpenRun Pro 2s with 'air conduction' on, they're pretty close and have much less sound leakage. The Open Run Pros are also smaller, stick out less, and the buttons are as clicky as ever. I also realized that as much as its a nice thing for all my electronics to have USB-C, the proprietary magnetic charging cable is actually much nicer for my use, as it snaps on quick and there is no charging flap to deal with.
Overall, I do love Shokz, and will continue to buy their products, but it took me nearly 2 years to realize that the OpenRun Pro 2s were a downgrade for me, and that I'm much happier with my original OpenRun Pros.
Written by a customer while visiting Shokz
Customer Rating
5
Love Shokz Headphones!
on August 24, 2026
Posted by: Jamie S.
My partner and I love our Shokz headphones so much that they are basically extensions of our bodies because we wear them so often. They're so comfortable that it's easy to forget they're on and accidentally leave them on all day, though I do notice a little bit more discomfort with the v2 than the v1 after wearing them for hours (I wear glasses too). The bone conduction headphones are a game changer because you can hear what's going on around you while using them. The audio feels noticeably more surround sound on the v2, though I wish they would get louder because it is difficult to hear the audio when my surroundings are loud (like in the gym).
Written by a customer while visiting Shokz
Customer Rating
5
Love the Shokz!
on August 24, 2026
Posted by: Isaura M.
I used my Shokz for my full marathon, and they were amazing! 🏃🏻♀️🎧 I definitely feel like I made the right choice with these headphones.
The sound quality was great throughout my run, they were very comfortable to wear for such a long period of time, and they were incredibly easy to use. I especially appreciated how comfortable they remained during the entire race.
They worked perfectly for my marathon and will definitely be coming with me to future running events. Very happy with my purchase! ⭐️⭐️⭐️⭐️⭐️
Written by a customer while visiting Shokz
Customer Rating
5
Best headphones
on August 22, 2026
Posted by: Richard F.
I really am enjoying. The OpenRun 2 headphones. They are very comfortable and the sound is excellent. I wear them at the gym and also for virtual meetings at work. Great purchase
Written by a customer while visiting Shokz
Customer Rating
5
Excellent
on August 22, 2026
Posted by: Rita M.
I really like the Shokz open ear listening, as they have fantastic sound quality and let me keep Awareness of my surroundings.
Written by a customer while visiting Shokz
Customer Rating
5
Birthday Gift Review
on August 21, 2026
Posted by: Laura W.
They have been great! A little adjustment period but they are so useful.
Written by a customer while visiting Shokz
Customer Rating
5
Love these
on August 20, 2026
Posted by: Elizabeth M.
They fit great (the mini's) and the sound is like I'm hearing from my mm tablet speakers. No "tinny" sounds at all. I can also hear ambient sounds
Written by a customer while visiting Shokz