Customer Reviews for Shokz - Refurbished Excellent - OpenRun Pro 2 Mini Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
Customer Rating
1
Not for me
on May 31, 2025
Posted by: Andrew R.
Disappointed Shokz doesn’t endorse product exchanges, only returns. I will be taking my business elsewhere. I hope Shokz can embrace better customer care policies in the future. Very disappointed.
Love the new open run pro 2, however the battery life is misleading. 7-8 hrs is more reasonable. No where near the claimed 12 hrs battery life. My old open run battery last longer. Either way, a huge improvement over the old one.
I was sad to have to return these. They were quality product but were not sufficient for my application. The background noise canceling wasn’t adequate enough to have a phone conversation in a noisy environment. Nor loud enough to overcome that noise. So both directions it lacked. My needs also required voice commands which I hoped I could get around without. But, not so much! A gym or office environment and free hands would deem this a great product I could get used to.
Only qualms I have with this unit is skip track is tricky and the charge plug opens from up to down, not down to up, making it challenging for people with bigger fingers and professionals that must keep closely trimmed nails. I am impressed with the sound, battery life, mic noise reduction, the app compliments and enhanced your specific needs for audio types. I recommend them highly.
I couldn’t be happier since purchasing my OpenRun Pro 2’s. the sound is so much clearer and louder, and I haven’t had any issues with battery life on my long runs! I absolutely love these upgraded headphones and continue to recommend them to friends and family.