Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great features.
on September 5, 2020
Posted by: Anonymous
from New Jersey
Love this item. Works great. Highly recommend! Works great. Great quality. Packaged good. No damages. Startee right up. Easy instructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Do not start
on June 21, 2021
Posted by: Tony16
from Spring Tx
I bought it 3 weeks ago and it don’t start . Not working
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Dual Fuel/overall features
on July 18, 2021
Posted by: Davewst
from WA
Received the Wgen9500DF a little over a week ago, and have just unboxed (7/18/21) and placed wheels and supports on unit and put in the oil... I have not started as yet since we will be use with a manual by-pass switch which is not fully installed as yet. I did months of research and looked at many customers comments on this and other brands and found the Westinghouse brand to have the features we wanted; Duel fuel, push button start with remote start capabilities. Cost per K/W was also reasonable given the value of the Westinghouse brand name. The Generator arrived with no visible dings or scaring; there was an abrasion from a tie down but hey, its a generator.... Looking forward to the initial start-up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
i
on July 16, 2021
Posted by: herve
from ct
it really good works fine and i love it best decision I ever made
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well Built and "NOT MADE IN CHINA"
on January 20, 2021
Posted by: pgreilly
from Fort Lauderdale, Florida
Well built, great features, and all for the right price. Can power almost the entire house. I just hope I never have to use because of a hurricane...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Nice but
on April 9, 2021
Posted by: Donnn
from Molalla
Bought March 10 2021 battery wont work wish it worked
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, April 26, 2021
We sincerely apologize for the inconvenience this may have caused! At your earliest convenience, please reach out to us directly at customercare@wpowereq.com so we can help make this right.
Written by a customer while visiting westinghouse.com
Customer Rating
1
LOOKED HARD AND LONG
on December 2, 2021
Posted by: trun
from NY
MADE THE CHOICE OF THE WGEN9500DF AFTER A LONG, INTENSE RESEARCH OF AVAILABLE GENERATORS. UPON RECIVING, MINOR ASSEMBLY AND STARTUP, I'AM POSITIVE IT WAS THE BEST CHOICE.
MANUALS WHICH WERE EASY TO FOLLOW, ACCESSORIES, ETC. WERE COMPLETE AND TOOK ME FROM CARTON TO RUNNING WITH EASE AND SUPPLIED TOOLS FOR FUTURE SERVICING.
AFTER INITIAL RUNNING, IT WAS TESTED OUT FOR ACTUAL SERVICE AND IT PREFORMED BETTER THAN MY EXPECTATIONS FOR SUPPLIED POWER, QUIET RUNNING AND THE REMOTE START/STOP IS A BIG PLUS.
MANUALS WHICH WERE EASY TO FOLLOW, ACCESSORIES, ETC. WERE COMPLETE AND TOOK ME FROM CARTON TO RUNNING WITH EASE AND SUPPLIED TOOLS FOR FUTURE SERVICING.
AFTER INITIAL RUNNING, IT WAS TESTED OUT FOR ACTUAL SERVICE AND IT PREFORMED BETTER THAN MY EXPECTATIONS FOR SUPPLIED POWER, QUIET RUNNING AND THE REMOTE START/STOP IS A BIG PLUS.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Did not start
on January 3, 2022
Posted by: Adler
from Georgia
I bought this just a couple of months ago. On first start in a power outage it failed to turn over, which is a hard first impression to overcome. Gas line was open, tank was full, battery was full strength. In short, I followed the manual. Hopefully Westinghouse will make this right and stand behind their product, but until then, it's a hard Do Not Recommend.
No, I would not recommend this to a friend.
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Written by a customer while visiting westinghouse.com