Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
1
Disappointed
on November 18, 2021
Posted by: GoOrange
from Oklahoma
Drove nearly 3 hours to pick WGEN9500DF on 11-17-21. On 11-18-21, followed directions, prepped generator and tried to start it. Not surprised battery was dead, so I used the recoil start. Generator wouldn't fire. Pulled spark plug boot off to discover it was completely broken, even the lead, therefore, no spark. Can't rate this product any better as I don't even know if it works.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Does not Run on gasoline
on July 28, 2020
Posted by: kruser
from North Carolina
I bought this a month aga, received, assembled but could not get it to run on gasoline, luckily it does run on propane fuel. Replaced fuel selector valve under warranty and still does not run on gas.
Response from westinghouse.comBy Westinghouse, August 3, 2020
We’re deeply sorry to hear that you may still be having difficulties and regret that your expectations were not met. The WGen9500DF runs on both propane and gas with ease, so this sounds like a strange situation. Thank you for reaching out and giving us the chance to assist you. Please contact our customer care team at your earliest convenience at service@wpowereq.com so we can get you taken care of!
Have a great day,
Have a great day,
Written by a customer while visiting westinghouse.com
Customer Rating
1
Caught fire
on November 17, 2021
Posted by: BDorsey
from Texas
Generator set up per instructions and quick start guide. Started Generator with remote and started quick and began to run. After about 8 minutes of running, the generator began to sounds like out of gas then died. Tried to re-start generator by pushing start button on front panel of generator and wires from just behind the front panel sparked and caught fire.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works amazing runs very very long time
on June 18, 2021
Posted by: Zaki
from Oxford Ohio
Works amazing runs very very long time i’ve been through a lot of generators this is definitely one of my favorites
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on November 18, 2020
Posted by: Jessie67
from Yukon Oklahoma
I bought this a week ago am so glad I did very happy with all the features
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome
on March 30, 2021
Posted by: dthreatt11
Bought month ago. Runs whole house. Very fast delivery.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to work
on July 20, 2021
Posted by: Bones50
from Sun city calif
Bought it a week a go and it work great to charge car and run air cond
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs like a champ! Love all the features!
on July 20, 2022
Posted by: Ronald69
from Milton, Florida
Bought for hurricane season and hunting camp! Great for both applications.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com