Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Westinghouse 9500 Generator
on March 5, 2025
Posted by: johnetta
from North bend, WA
This is a great generator. It is so easy to start and run.
I would buy it again.
I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Dual Fuel Generator!
on May 18, 2025
Posted by: Tom2109
from San Antonio,TX
I bought this for use in Texas for my house when we lose power to keep us cool in the summer. Super easy set up, not too heavy, very mobile, and easy to operate. Can easily handle two portable AC units and multiple fans as well as three refrigerator. Exactly what I needed at a very reasonable cost
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator with great features.
on May 27, 2025
Posted by: Bulger
from Batavia Ohio
Started right up. Love the remote start. It is pretty quiet also and not too heavy to move.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome quility
on June 7, 2025
Posted by: Csw69
from philipsburg pa
Bought for a whole house back up, glad I did.Great product for the money.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!
on July 12, 2025
Posted by: HurricaneReadyChris
from Fort Lauderdale, FL
First time with a dual-fuel generator. This model is so easy to use. Love the remote start option!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Modern & Up to date model
on November 24, 2025
Posted by: WOOD DAWG
from Detroit,MI
i use to have a Champion generator and it was ok but underpowered. I heard that Westinghouse had EFI models and I had to get one, by it being dual fuel was a plus and more output power than my 5500 watt model. The remote start is something I never had before in a generator along with ease of setup was great, my 9500 model will power my whole house now.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator WGen9500DF
on June 12, 2020
Posted by: Eddie60
from Miami, FL
This is best Generator I ever have since I live in Florida for the last 42 years I have been thru many catastrophic hurricanes including hurricane Andrew and I never own a generator that was capable of running my entire house included my 5 ton central a/c unit, refrigerator, and basic lighting with no problems, is true that my water heater and dryer are natural gas but still a big load , I’m really impressed of the performance of this generator from Westinghouse the WGen9500DF, it came in a pallet in perfect condition within a few minutes I was able to rigged with the wheels, oil, connect the battery , the propane gas tank and make a test run, I use the remote control which is very convenient and run at the 2nd try right out the box, it run wonderful and strong, I let it warm up for a few minutes and did a load test in my house connecting one load at a time, the first time all the house except the central ac , including my 1 hp pool pump, and them did a second test, the 1st load was my central A/C (new 5 Ton Rheem 16 SEER ) and them I add the rest of the house circuits one by one except the pool pump because was really unnecessary, the generator runs great , I check the voltage 242 volts, frequency 60 Hz , normal temperature, let it run for about an hour and run extraordinarily great , at the end I let it run for a few minutes with no load for a cool down, I have no plan to run in emergency the central A/C since I have 2 windows portable ac units of 5000 btus each for two bedrooms and a portable 12000 btus to cool down the common areas at day time but I can included the rest of the house including the pool, and a 1/2 hp sump pump , so feeling that I’m ready for this coming hurricane season knowing that I have a generator is capable to run all my basic electrical loads in the house. I’m very happy with my new Westinghouse generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Lasted a year. Will update if fixed by warranty
on November 13, 2022
Posted by: Ben2727
from Virginia
I bought this after an ice storm that took power out to my house for 9 days. I had it connect to a house house power inlet and it worked great for at least the first month (tested a couple times). Stored it away spring through November and figured I should pull it out today to test to see if its battery was still good. The control panel was totally dead. Battery tested normal, just cant get the thing to start via any method (manual, push button electric, remote, auto choke override). Hopefully Westinghouse fixed my issues and if I'm able, I will update this review. If it worked the way it did in my testing, I would happily give it a 5 star review.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 14, 2022
We are sorry to hear about the problem you have encountered. Please reach out to us at WestinghouseVIP@wpowereq.com with your contact information
Written by a customer while visiting westinghouse.com