Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,165 Reviews)
Rating breakdown 24,165 reviews
5 Stars
20,765
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great all around generator
on May 3, 2021
Posted by: lanerod
from Houston, Tx
Wanted to purchase a generator for several years after power outages from floods and hurricanes in Texas gulf coast region. After the February Texas Freeze fiasco I made up my mind and settled on Westinghouse 9500DF. Dual fuel was a must have and the keyless remote sweetened the purchase even more. Shipment arrived on time and in perfect condition. It took about 30 minutes to unbox, install parts, and add oil and gas. It started on first try using the remote. I let it run for 15 minutes. A couple of days later I started it again, it started right up without hesitation. Will have to wait for another real power outage to give it the real test and see how it does under stress!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Money well spent!
on May 3, 2021
Posted by: Suki
from Utah
Bought this for a trailer for camping and backup power to the house. It came with easy setup instructions. Comes with everything but the fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Has everything I wanted in an emergency generator
on May 3, 2021
Posted by: mattc
from Katy, TX
I've been wanting this generator for a while and finally made the purchase. I've known several others that have had Westinghouse generators for years and each of them have had nothing but flawless operations from their generators. Looking forward to years of the same with this one!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to Use
on May 4, 2021
Posted by: hodge
from Spokane WA
This is a powerful, easy to set up and use generator--great for a quick backup during power outages. On the heavy side, but good wheels and handle.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful and easy to use
on May 4, 2021
Posted by: Texazboy
from Fort Worth, TX
Just got it so haven't had a chance to use it much, but so far it seems like it will get the job done. No more frozen pool equipment or burst pipes and I won't freeze in my own home ever again! I used a transfer switch to hook it directly to the circuits I need most, so ERCOT, I'm ready for another one of your total failures!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
It’s a greatMachine and works fine
on May 5, 2021
Posted by: Al149
from Ny
It’s a relief to have this generator it works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
THIS IS AWESOME
on May 5, 2021
Posted by: FrankieJ
from PENSACOLA ,FLORIDA
I bought this last February and i love it specially the remote control and it handles the power i need .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
sad
on May 5, 2021
Posted by: Dlee
from NC
Picked up on 12/24/2020
Worked with gas.
Ice storm this winter, electric start would not work. Would work only with propane, not gas.
Worked with gas.
Ice storm this winter, electric start would not work. Would work only with propane, not gas.
Response from westinghouse.comBy Westinghouse, May 14, 2021
Hi,
We are terribly sorry to hear that you may be having difficulties with your WGen9500DF! Please ensure that the fuel shutoff valve is in the ON position when you are trying to run your WGen9500DF on gasoline. If this does not work, we urge you to contact our customer care team at customercare@wpowereq.com and we would be happy to get to the bottom of this.
Have a great day!
We are terribly sorry to hear that you may be having difficulties with your WGen9500DF! Please ensure that the fuel shutoff valve is in the ON position when you are trying to run your WGen9500DF on gasoline. If this does not work, we urge you to contact our customer care team at customercare@wpowereq.com and we would be happy to get to the bottom of this.
Have a great day!
Written by a customer while visiting westinghouse.com