Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
4
So Far So Good!
on July 4, 2024
Posted by: Jedthro 87
from Pensacola, FL
I purchased this item in June and fired it up on July 4th with no issues. The real test will come tomorrow when the electrician installs the 50 amp transfer switch.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value and lots of features
on July 13, 2024
Posted by: Growly bear
from Tampa Florida
Great value. We bought it to charge our lithium batteries as another power source. Great ratings on Sam’s so that helped our decision
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent generator
on July 14, 2024
Posted by: JesseQ
from Spring, TX
I bought this generator 2 days before Hurricane Beryl hit Houston, Texas and left us without power for over 5 days. This generator was a life saver powering my whole house thru this outage. I highly recommend having a transfer switch installed along with this to make it much easier to use. Excellent investment especially for the Gulf Coast of Texas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Don't trust your life or your family to this item
on July 16, 2024
Posted by: Snodgrass1975
from Spring, Texas
I bought this item Saturday July 6th 2024. I got it and did a break in period on Sunday. Hurricane Beryl came in on on Monday July 8th. The generator worked just fine for the first 4 hours. Then I heard a shift in the sound of the generator and I lost the power to the 2 fans and refrigerator I had running off of it. The generator still runs, it doesn't give any electrical power though. It will occasionally com back and let some power through for 5 or 10 minutes. When it loses power the LED screen goes black and it trips the GFCI outlets. I have tried to get support from the website. I have heard nothing from them in over a week.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 16, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT GENERATOR AND EASY TO USE
on July 18, 2024
Posted by: Daver R
from Bradenton Florida
I purchased a Westinghouse 9500 Dual Fuel Generator and love it. The instruction manual made it very easy to set up. This generator has a lot of nice features including a remote start that I can use from inside the house. I am using propane for the fuel and it starts immediately and runs smoothly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
great generator
on July 19, 2024
Posted by: mangoman
from naples fl
this is such a great piece of equipment, well built, reliable, quiet, and powerful
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Peace of Mind
on July 21, 2024
Posted by: Luker
from Whitehouse Station, NJ
I bought this generator after losing power for days after any storm that comes through or area. The 9500DFc will power up all the necessary home infrastructure required. Nice features and solid design with remote start makes this generator a dependable unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good price and powerful generator
on July 25, 2024
Posted by: LV84
from Texas
I did many search and compare various brands of generator such as : Westinghouse, Firman, Champion, Cummins. Finally, I picked WESTINGHOUSE. This brand offer good price with high performance. Outlets are made sturdy, furthermore it is built with many features. The noise of level is acceptable (~75db) at 20feet away.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com