Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Powerful generator
on March 15, 2021
Posted by: JOESGEN
I just received my Wgen9500DF, haven't had time to start it up but when I do, I know I won't be disappointed!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Balance of features and power
on March 16, 2021
Posted by: cpgbenso
from OREGON
We bought this to power our home and guest house during an emergency. We looked at large (15kw) whole home systems, but couldn't justify those at 10X the cost of this 9500kw unit. We have a deep well pump and our guest house has electric heat and this can run both houses plus the well. I manually switch the two electric hot water heaters on at night when other high draw devices are not running, but otherwise every breaker is on and this just handles it. The set up of the machine was easy, although there was more play than I would liked to see on the shaft supporting the wheels so I added a second washer next to the cotter pin to reduce wear. The only thing that jumped out at me as odd were during the setup and initial operation. Their user manual is really complete and quite good but it omits a few basic things. It's fairly obvious to anyone mechanically inclined that they drained the oil prior to shipment, but the manual doesn't get to adding oil until page 18, and further seems to omit the oil capacity. The included 1qt oil is the correct capacity (actually it was not quite enough as 1qt only got it just barely above the Fill line). I liked that the manual spells out that synthetic 5w-30 is ok. Even though I didn't need it, the Spanish part of the manual didn't seem to have page numbers.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
like all the figures
on March 16, 2021
Posted by: jandc
from willis tx
just bought this and so far I like it. easy to start and work.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
First Impression
on March 16, 2021
Posted by: JIM1234
Fast delivery. I order the generator Friday at dinner and it was delivery by that following Monday by 9:00 a.m.
I hooked the generator up to a propane bottle and it fired right up. Time will tell once I have it hooked up to the house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice except!
on March 16, 2021
Posted by: RED104
from Illinois
Nice quality generator but one of the axel hole brackets were bent and had to hire a welder heat and bend back into shape before the axel bolt could be installed !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Features
on March 16, 2021
Posted by: Don Gothard
from Houston, TX
Excellent Features, Easy Setup, Everything I needed was included. Runs great, started right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Started Right Up
on March 16, 2021
Posted by: JAW14
from Longview, Texas
I put oil in this generator today, connected the battery terminals, hooked up the propane tank hose and started it up. I don't plan to use it with gasoline unless absolutely necessary. Propane will store long term without concern for breakdown and deterioration unlike gasoline. But I like having the option to run on either in the case of several days without power. I also like the power output potential of this generator. I can use it to run my AC Welding machine with small electrodes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator.
on March 16, 2021
Posted by: Robert Tharp
from Louisville, KY
Great design and built to last. We had a power outage 2 weeks after we received this and it worked perfectly. The auto start works every time and the control/connection panel is well labeled and easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com