Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8 out of 5
4.8
(24,164 Reviews)
Open Ratings Snapshot
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product. 
(
22,707 out of 23,179
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5 out of 5
5
Works Great, Easy to Start
on September 28, 2020
Posted by: Wymesa
from Panama City Beach, Florida
Bought in Dec 2019 to prepare for hurricane season. Also hired electrician to install interlock switch and transfer switch on house. Small hurricane side swiped us (hurricane Sally) and lost power. Time to remove from shipping box, hook up LP fuel source, plug into house only took 30 mins. Cranked in 2 pulls! Remember, I had to unpack it and use it for the first time. 30 mins was fast. Lots of power...ran 3 freezers, 2 refrigerators, all lights, tv, and small window mounted A/C. I absolutely recommend the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on September 28, 2020
Posted by: WRM49
from Spring Hill
Does everything that I want it to do. Has great features
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy set up Easy start Not intimidating to use
on September 28, 2020
Posted by: Shasam
from NJ
I was so worried about it being hard to use. the assembly was super easy and started right away out of the box. Delivery was great and once the wheels were on it was easy to maneuver with the handle. Love the key fob!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
BEAST OF A MACHINE
on September 28, 2020
Posted by: DABXBOY
from ORLANDO, FLORIDA
CAME READY TO ROLL...ADDED OIL AND FUEL AND CRANKED UP SMOOTHLY....SWITCHING TO PROPANE AND IT DIDN'T EVEN HICCUP. SO FAR I LOVE IT... JUST WAITING ON THE NEXT HURRICANE TO PUT IT THROUGH MISERY!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Quality product
on September 28, 2020
Posted by: mwest36
from Parkesburg, Pa
Well built, easy to assemble, and easy to use. Love the dual fuel feature!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Started right up first time....
on September 28, 2020
Posted by: curlysue
from Mi
Right out of the box this Genny started right up. When I was researching Genny's before buying, the reviews said the batteries arrived dead so had to be charged before testing.
Well mine arrived with a full charge and we hooked a 25 pound propane tank to it pushed the start button and she started right up. I use mine for a whole house generator for power outages and about three weeks after getting it all hooked up the power went out and was out for about 6 hours. I have it hooked up for manual switch over , and I had no trouble at all she started right up and ran like a charm until the power came back on from the power company and then I switched her back to house power. I run a refrigerator freezer and a deep freeze I would normally have AC but we didn't use it that day, coffee pot, toaster and a toaster oven, flat screen TV, couple of laptops, cell phone chargers, and a water fountain for the dogs,. I have a lot of other appliances too but we don't use them unless we absolutely need them.
I had a highly recommend this dual fuel Westinghouse generator especially if you need one for a whole house generator.
I'll be building I'm sort of a dog house around mine with open ends so that it can breathe when it's running but it will be covered to keep the elements off of it and it'll have a door that opens on the front so that I can get to controls
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Generator, Great features
on September 28, 2020
Posted by: Dan62
from Connecticut
Dual fuel is very handy and the built in features are great. Would have given it 6 stars but it came with the wrong wheel hardware kit and hard to move without wheels. Tried calling and was put on hold for a while and then switched to an answering service when it hit 5:00. Hoping they can send me the correct wheel hardware.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Started in less than 2 seconds
on September 29, 2020
Posted by: new boots
from Corpus Christi, TX
This generator is the way to go due to the low cost and ability to auto start when power goes out. The propane fuel keeps the gas carburetor clean if you only use the propane. This way you don't have to worry about gasoline becoming bad in the carb.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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