Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great features, easy to handle, easy hookup
on May 8, 2025
Posted by: EJW59
from Texas
I am happy that I purchased my generator, it works great, it lit up my entire 2200 home,
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Some problems
on May 8, 2025
Posted by: John deereX758
from Quarryville PA
Have a problem with the 4 120 volt outlets might be more I don't know yet.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 13, 2025
Hello,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Hope we don't need this very often!
on May 8, 2025
Posted by: Uncle Shoe
from Roulette, Pa
Very happy with this item, just hope we do not need this very much!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen9500DFc
on May 9, 2025
Posted by: Gen Boy
from Ontario Canada
I bought 4 months ago. Finally got it to cottage. Started right away.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Hurricane Proven
on May 9, 2025
Posted by: sc20
Knew others who had this generator and it worked like a champ in the aftermath of Hurricane Helene, so decided to get one for the next emergency. Hopefully will never have to use it, though it'll prove it's worth if that happens.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use.
on May 9, 2025
Posted by: James2120
from Clarksburg West Virginia
This product is perfect for our home. Easy to assemble and use!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Peace of mind
on May 9, 2025
Posted by: Anonymous
from Oregon
Just as layoffs are occurring at the Bonneville power station, I am resting easy with a tri-fuel household back up power unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on May 10, 2025
Posted by: Jimbo145
from Live Oak, FL
My son-in-law purchased this the WGen9500DF last year. Impressive performance. The installation instructions were VERY easy to follow. Unboxing, installing the wheels, and adding oil was under 30 mins. I ran it for 3 hours, changed the oil and then connected it to my home transfer switch. The true test is how many circuit breakers I can turn on in the house. I ran everything except the dishwasher and A/C. The generator can take a heavy load. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com