Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,163 Reviews)
Rating breakdown 24,163 reviews
5 Stars
20,763
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,706 out of
23,178)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
1
Problem on first use
on March 15, 2025
Posted by: Larryx
from Massachusetts
I have a problem as the unit isn’t functioning properly. Not producing any electricity Called support and waiting for a call back. This could take up to 3 days
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
We're sorry to hear about the issue with your generator and understand how frustrating the wait can be. Our team is committed to assisting you as quickly as possible. If you need further support, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to help expedite the process.
Thanks,
Sydney, Westinghouse
We're sorry to hear about the issue with your generator and understand how frustrating the wait can be. Our team is committed to assisting you as quickly as possible. If you need further support, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to help expedite the process.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Superior Generator! Beautiful!
on March 15, 2025
Posted by: Sparky3264
from Eastern CT
I purchased this recently and what a quiet, reliable generator! Right out of the box and 15 minutes later I was up and running! George Westinghouse, back in 1886 would really be proud of this unit! The dual fuel option is of course an added bonus! Great job Team Westinghouse!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Aesthetically pleasing, easy to use and efficient
on March 15, 2025
Posted by: Anonymous
from Waco, Tx
I purchased this for the cold Texas winters and it works great, starts right up and works when I need it. I have a 1600 sq ft home and it has been great. 100% recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great1
on March 15, 2025
Posted by: dserr
from South Dakota
I bought this for winter power outages and even in subzero weather it starts right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, very pleased
on March 15, 2025
Posted by: Storm Chaser
from Winfield, AL
I bought this a week prior to an upcoming forecasted storm and it didn’t disappoint
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good quality Generator
on March 15, 2025
Posted by: DebraKK
from Ohio
Westinghouse Generator came 5 days early. Generator was packaged well and no damages. Wheels were easy to install. Started right up on gas. Haven't tried propane yet. Gave 4 stars until power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great Generator
on March 15, 2025
Posted by: DozyDee
from Maine
Very reliable unit. Always starts right up. Very quiet.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
Thank you for your review! We're glad you're enjoying your Westinghouse generator so far. We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Thank you for your review! We're glad you're enjoying your Westinghouse generator so far. We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on March 15, 2025
Posted by: Buffalobilly
Bought this generator for my mother-in-law and she needed it quicker than expected. Great generator. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com