Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Ease of use
on October 8, 2024
Posted by: Jmiller1
from West central FL
Generator 9500df came packed well.
Instructions are easy to read. Minimal assembly to get it running The remote start is great
Instructions are easy to read. Minimal assembly to get it running The remote start is great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful Generator!
on October 8, 2024
Posted by: Jroe
from Georgia
I bought this generator due to Hurricane Helene and it has been working great! We have been without power since 24 September and received the generator on 2 October. It has been working wonderfully. But it uses a lot of gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to tart and function.
on October 8, 2024
Posted by: Charlie One
from Houston, TX
I just recently fueled it up to try it out. I love the feature and the simplicity of starting it up. The remote start is wonderful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great buy.
on October 8, 2024
Posted by: BarryD
from SC
I received the generator two days after I ordered it. This was during an extended power outage because of hurricane Helene. After pouring oil and gas in, the generator started quickly and ran perfect. The remote start is awesome. Very well designed and built.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on October 8, 2024
Posted by: Pet13
from New Port Richey, FL
Tis is our second Westinghouse Generator. We had the same one when we lived in Michigan and had it wired to the fuse box. It ran everything that we needed during power outages. Now we live in Florida and the power went out during Hurricane Helene and we did not have a generator. Ordered this right after. Just got and now hurricane Milton is almost here. Pretty sure this will come in handy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great Unit but Hard starting and rough idle??
on October 8, 2024
Posted by: Ranger R1007
from Detroit
Great unit, well built, but ever since new it has not been able to start with the remote without manually applying the choke (Which is kind of pointless for a remote?) and it seems to "surge" when running? It isn't a smooth idle it revs up and down, not sure if this is normal?
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 9, 2024
Hi,
Thank you for your purchase and for sharing your feedback. We truly appreciate your input and have passed your comments along to our Quality Control Manager to ensure we continue to meet the highest standards. Rest assured, we're dedicated to making sure your unit performs to your satisfaction. If you need any assistance, please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571. We're here to help!
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback. We truly appreciate your input and have passed your comments along to our Quality Control Manager to ensure we continue to meet the highest standards. Rest assured, we're dedicated to making sure your unit performs to your satisfaction. If you need any assistance, please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571. We're here to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy start enough power to survive
on October 8, 2024
Posted by: Wj40996
from Camden SC
I bought this generator to supply home with the essentials lights, fridge, freezers, and mini split heat pump. Unboxed put wheels and feet on added the oil put gas in and it fired up on first try. Have not used in a power outage yet but I’m confident it will do its job
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Generator
on October 8, 2024
Posted by: Powertime
from Houston, TX
I bought this in July for hurricane season. It is a very nice generator. My only complaint is that the battery came with corrosion on the terminals.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com