Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Liked the Duel Fuel Choice and the Remote Control.
on October 1, 2024
Posted by: Trailboss69
from Boca Raton FL.
I received the generator in June of 2024 and as of this date I have not had to use it but the Quality is excellent, Assembly was minimal and very easy, Duel Fuel (Propane & Gas) was a major reason for my purchase, Power range is what I wanted and the price was very competitive . I'm certain that if I need to use the generator i will not be disappointed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Emergency Power Source
on October 1, 2024
Posted by: West Texas
from West Texas
This generator has everything you need in an emergency, lots of power!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding Generator
on October 2, 2024
Posted by: TPStan
from Brunswick GA
I bought this to run just my well pump in an emergency. However an electrician friend showed us that this generator was sufficient to run all my refrigeration and light as well as the pump. Our recent storm left us without power for three full days. The generator was easy to set up and get us to a level of comfort.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Super Generator
on October 2, 2024
Posted by: Yankeepch
from Anderson, SC
After the big storm Helene barreled thru here in SC we lost power. We have a large house so I needed something to power the refrigerators and freezer. This did the job!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Worked great until it didn’t start
on October 2, 2024
Posted by: DTinNC
from Raleigh
Had my WGen9500dfc for about 18 months. Never had to use it for emergency. Tested it periodically and never had an issue. Tested it ahead of HELENE and it didn’t start. A week later I’m emailing with the support folks. Was told the run/stop switch needs to be replaced. Hope that does the trick. Not feeling confident that my family can rely on it in a pinch now.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 3, 2024
Hi,
Thank you for sharing your review. We’re truly sorry to hear about the difficulties you’ve encountered with your unit, especially during such a critical time. Your feedback is invaluable to us, as it helps us continually improve. Rest assured, we are dedicated to resolving this issue and ensuring your unit performs to your satisfaction. Please don’t hesitate to contact us at westinghousevip@wpowereq.com with your case number, and we’ll get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Thank you for sharing your review. We’re truly sorry to hear about the difficulties you’ve encountered with your unit, especially during such a critical time. Your feedback is invaluable to us, as it helps us continually improve. Rest assured, we are dedicated to resolving this issue and ensuring your unit performs to your satisfaction. Please don’t hesitate to contact us at westinghousevip@wpowereq.com with your case number, and we’ll get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up and quick use
on October 2, 2024
Posted by: JV1984
from Ohio
Got this generator delivered today and had it running within 30 minutes, super easy and hopefully reliable!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Unit was load tested and ran great
on October 2, 2024
Posted by: Zimmy
from Harrisburg, Pa.
I hope I never need this generator in an emergency, but I feel better I have it if I need it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very pleased
on October 2, 2024
Posted by: Drmunsey66
from Southwest Virginia
Looking for a dependable generator for home backup power. Good power rating and features.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com