Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great During Hurricane Beryl
on July 24, 2024
Posted by: Jlock
from Texas
My Family and I received this Generator during the hurricane and it got the job done plus more! I appreciated the reliable power output as well as the ease of starting. The Long runtime came in handy seeing that we did not have power for 7 Days!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on July 24, 2024
Posted by: LStep
from Tampa, FL
Very easy to assemble and configure. Manual is well put together.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to set up and use
on July 24, 2024
Posted by: Dahling06
from Louisiana
Was super easy to set up. Love the push start button.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator.
on July 24, 2024
Posted by: No more storms please.
from Houston, TX
Bought this after 2 storms hit us in Houston and it’s been a lifesaver.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome product
on July 24, 2024
Posted by: Eagle9252
from ATL.GA.
It was a GR8 startup. Fired right up the n propane. Tested everything. Works as advertised. Now need to put it to a test…
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 9500
on July 24, 2024
Posted by: Javi5171
from Houston tx
Got this generator to power my whole house I have a 2 story home and a 5ton ac unit works like a champ with no issues. Gotta love Westinghouse generators
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good features and output for the price
on July 24, 2024
Posted by: Anonymous
Pros:
-electric start, remote start (not all that useful IMO, but it's there if you want it)
-trickle charger for the battery
-50A output, which is hard to find in this size/price range
-dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way
-voltages are bang on, 240 and 120V both +/- 0.4V
-electric start, remote start (not all that useful IMO, but it's there if you want it)
-trickle charger for the battery
-50A output, which is hard to find in this size/price range
-dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way
-voltages are bang on, 240 and 120V both +/- 0.4V
Cons:
-heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some.
-my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that.
-nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power.
-heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some.
-my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that.
-nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power.
All in all, definitely worth a buy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on July 25, 2024
Posted by: Rick321
from Shortsville, NY
I bought this a few weeks ago and can't wait for the first power outage. It started right up and ran smoothly and quietly. It was bigger than I had thought but I guess that this is needed for the power it puts out
Written by a customer while visiting westinghouse.com