Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
1
Total Failure
on July 17, 2024
Posted by: Garyb281
from Spring, Texas
Unboxed new generator and got it to run on propane. It would not put power out on 50amp circuit. Tried 120 volt outlets and they kept tripping the GFIC and would not stay powered. For one 120 volt outlet to work without cutting out. Not what I bought the generator to accomplish. I have a service ticket pending…
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Can run the whole house!
on July 17, 2024
Posted by: Chris770
from conroe, tx
After observing a couple of my neighbors run this generator following hurricane Bertyl I went ahead and purchased one. Now I will be able to run my AC, lights, television, internet, refrigerators and freezer following the next hurricane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
50 amp
on July 17, 2024
Posted by: Kobudo
from Texas
I purchased this generator due to the 50 amp outlet. I am still getting it ready for its first run. I plan on working with propane most of the time and gasoline as a backup. I have an RV and the 50 amp plug was a selling feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen9500df Portable Generator
on July 17, 2024
Posted by: Florida Buckeye
from Sarasota Florida
Great quality and engineering. Did lots of research and always came back to Westinghouse. Remote start is a step above all competitors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect guy for the job
on July 17, 2024
Posted by: The Cuban
from Tampa Florida
I bought this a week ago and I already in love with it,nece equipment for a house backup.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Smart start is awesome
on July 17, 2024
Posted by: Dougherty
from Houston, TX
Shoulders were damaged serving in the military and getting older it gets harder to use the pull start. The two push start options on this product is amazing and saves my shoulders.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to operate
on July 17, 2024
Posted by: Swags
from Southeast, GA
So far it has worked as advertised. Easy to setup starts up and runs great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Beautiful product that’s durable!
on July 17, 2024
Posted by: Demosoul
from Spring, Texas
My family used Westinghouse products and they never fail! I purchased a generator for my house when I lose power from severe weather conditions. Westinghouse makes a generator that won’t fail, lists every single item for maintenance and schedule! Can never go wrong with Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com