Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Solid Piece of Equipment
on June 29, 2024
Posted by: MMSATX
from San Antonio, TX
Just received generator. Solidly built and runs strong. Design makes it easy to move around. Dual fuel option a definite plus. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Experience
on June 29, 2024
Posted by: Anonymous
from Deland Florida
What I love about this unit was the dual fuel capability
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 29, 2024
Posted by: Peter corsi
from Montreal quebec
I bought this 3 days ago. Starts well . Instructions were perfect.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to Operate
on June 29, 2024
Posted by: Tommyboy 567
from Calabash NC
We are still working on getting the generator ready to use. It is an excellent machine. Easy to operate and run. We intend on using both propane and gas. Is ideal for our home. When running is quieter than I thought it would be.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Delighted and got a Happy Face from Vietnam!
on June 29, 2024
Posted by: Allyson
from South Louisiana
I’ve installed wheels and when I was checking to see if the drain was closed before adding oil I see a Happy Face next to the drain hole! It’s a very solid generator and turned over easily both with pull start and the battery. I’m very happy with the Dual Fuel choice. I live in South Louisiana. And when we have hurricanes I hear the whole home propane generators fail for lack of fuel after 3 days and people become frantic to get a truck delivery of fuel. I learned after Katrina that you need to moderate your fuel consumption to what is available locally. Gasoline and portable propane tanks are easily acquired after a few days post storm.
I’ve done 32 days after Katrina (north of New Orleans in the country and trees came down due to tornados from the storm) and 5 days from a smaller storm. I don’t like storaging a lot of raw gasoline, so I’ll have some on hand but do the propane until normal living is restored 🤪.
I’ve done 32 days after Katrina (north of New Orleans in the country and trees came down due to tornados from the storm) and 5 days from a smaller storm. I don’t like storaging a lot of raw gasoline, so I’ll have some on hand but do the propane until normal living is restored 🤪.
I’m tickled with this new generator. Great reputation too!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fits well for our needs
on June 29, 2024
Posted by: Koala Bear
from Venice, FL
Bought this during hurricane tax free holiday in Florida so we can keep both the necessities and the niceties on if we lose power during a storm. Hope I never need it but cost effective to have around compared to multiple thousands for a built-in. Bought the dual fuel version to use LP and keep gas out of the lines so that hopefully, maintenance will be easier.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Generator looks good
on June 29, 2024
Posted by: Cgurule
from Florida
Have not had a chance to break in genny yet. Writing review to receive bonus cover. Generator looks good, should do the job. Will update after break in.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
A lemon??
on June 29, 2024
Posted by: Johnathan0000
from Maine
Worked good out of the box. Doesn't charge it's own battery. If the battery dies the starter stays engaged untill it smokes itself out. Tried to pull start and it pulls HARD. I'm a grown man and it back pulled me into it and the insides of the recoil EXPLODED! Brittle plastic all over. Left us with no genny till we can figure out the warranty. Back to the small predator genny walking on cords with no potable water.
I'll update this review after we hear From the warranty department.
I'll update this review after we hear From the warranty department.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com