Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
3
WGen9500DF
on May 18, 2024
Posted by: Cardell
from Texas
I bought generator in August of 2021 and it has worked flawlessly until now. My power went out at 3am on Thursday the 16th. I pulled out Mr. Reliable and went to start it and nothing. It would turn over but wouldn't start. I tried some carburetor cleaner. It then started but fell dead immediately. Very disappointed. I've been trying to get it for the past 2 days. I've tried everything and still nothing. I finally through in the towel and put in a ticket with Westinghouse. To be continued.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 20, 2024
Hello, thank you for letting us know and for reaching out to us. Rest assured we will do our best to help, but if you do not hear back from us within 3 days please contact us at westinghousevip@wpowereq.com and we will escalate your case.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Instant Power!
on May 19, 2024
Posted by: Genevieve_mm
from Woodstock, CT
Great compact and ergonomic design! Everything labeled clearly, easy set up and transport. 10/10!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome!
on May 19, 2024
Posted by: Jtri5133
from Brewer ME
Remote start and stop feature is awesome! Works great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fantastic workhorse!
on May 19, 2024
Posted by: CTSHTX
from Houston, TX
When we lived in PA we always had a generator due to unpredictable storms. Since moving to Houston, TX, we knew we needed one with the unpredictable weather, here. After the lastest "El derecho" we have been running it for a few days so far. We've turned it off to follow the maintenance schedule and it's been a beast! We are charging neighbors' devices and I'm even able to do laundry while running the A/C. We are so grateful for this machine!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, abundant power
on May 19, 2024
Posted by: Steve R1
from Florida
Very easy to prepare for operation. I took about 15 minutes to instal wheels and feet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fits our needs perfectly.
on May 20, 2024
Posted by: Hol44
from New Hampshire
Very happy with our new generator. Easy assembly, easy connection. The generator started right up & runs very smoothly. Really glad to have the key fob start option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
peace of mind
on May 20, 2024
Posted by: JL74
from Pennsylvania
Four stars because I haven't needed to use the generator yet. I bought this for peace of mind that if/when it's needed, we'll have backup for fridge, freezers and basic needs for our home. Solid piece of equipment. Remote start is a nice feature.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on May 20, 2024
Posted by: Breaker74
from Tampa, FL
Havent had the opportunity to use it but what I've read seems to fit my needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com