Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Awesome generator
on November 8, 2023
Posted by: Zstro
from Texas
Easy set up! Has lots of power easy to use, love the option to switch gas to propane. Easy push start/ remote start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
This is the generator you would want to have!
on November 8, 2023
Posted by: JT worker
from California
This is the generator you would want to have! It fits all the plug in applications you would ever need. I've worked in the field and have gone through finding the right machinery to do what this one does, in one application, and I've always had to get two to get it done. Way to go Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
arrived in perfect shape
on November 9, 2023
Posted by: nighthawk117
from rural, alabama
many reviews stated shipping damage..mine arrived in perfect shape...will make plenty of power for my DIY car shop. highly recommend this generator....even came with engine oil!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up ,,oil a bid short , need to add
on November 9, 2023
Posted by: Ollly
from Quebec
Up and running ,use propane only for convenience ,easy to move
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Tough to start battery almost started on fire.
on November 9, 2023
Posted by: ChefMauro27
from South Haven, MI
Extremely disappointed in this product. Very tough to start and now the battery died and started smoking.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 13, 2023
Hello,
We are deeply sorry to hear about the issues you are encountering with your unit. We understand how frustrating this must be for you. Our customer support team would be happy to get this taken care of for you. At your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
We are deeply sorry to hear about the issues you are encountering with your unit. We understand how frustrating this must be for you. Our customer support team would be happy to get this taken care of for you. At your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
easy assembly
on November 10, 2023
Posted by: bbs3
from Grand Prairie, TX
The unit was east to assemble and started up smoothly
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Did not work after 2 years ( failed while running)
on November 10, 2023
Posted by: Stay away
from Flemington NJ
Bad mechanical noise happened while running. now ot wont start sounds like metal clanging.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 13, 2023
Hi,
Thank you for your purchase. We sincerely apologize that your experience with your generator may be less than exceptional. Thank you for taking the time to let us know. We have passed this along to our quality control team to ensure this doesn't happen in the future. Please reach out to us at support@wpowereq.com or 1-855-944-3571, we're happy to help!
Thanks,
Sydney, Westinghouse
Thank you for your purchase. We sincerely apologize that your experience with your generator may be less than exceptional. Thank you for taking the time to let us know. We have passed this along to our quality control team to ensure this doesn't happen in the future. Please reach out to us at support@wpowereq.com or 1-855-944-3571, we're happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features. Well Designed
on November 10, 2023
Posted by: rmw2028
from New Milford, PA
easy install and powers entire home. Remote start and co2 detector added bonus
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com