Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Emergency Power when needed !!!!!
on October 2, 2023
Posted by: RichFL
from Florida
Great generator ! came just in time to provide backup power. Super easy to assemble. Dual fuel is the way to go. Great purchase, recommended to friends and family.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Starts “right now”
on October 2, 2023
Posted by: Rk400
from Nashville,Tn
Incredible machine. Started the first time so quickly that we were both in awe. Has enough power to take care of it needs during power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just had delivered
on October 2, 2023
Posted by: 62scott62
from Ft Worth, TX
Just had my generator delivered. Initial inspection was good, instructions quite easy. Attached the wheels and feet, added oil, be nice if they just said to use all of it. Added a couple gallons of fuel. Auto start and remote start very simple and fired up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great
on October 2, 2023
Posted by: felts
from clinton mi
i’m so happy with my generator it’s a great buy for a homeowner. i would recommend this
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on October 2, 2023
Posted by: kim1969
Glad to have bought this before hurricane season and so far, seems to be very powerful and work well for our household.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Remote Dual Fuel Generator
on October 2, 2023
Posted by: Joe VB
from Blue Springs , MO
I bought this generator to run woodworking equipment where there is no electricity. It was easy to set up and start. Seems to be about as loud as described but is in a protected area outside the shop. I like having a remote. Saves steps.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Arrived with damaged packaging and dents.
on October 2, 2023
Posted by: GP60
from Florida
Arrived with damaged packaging and dents to control panel and generator cover on end. Removed cover inspected for damage to wires and repaired cover
Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.
Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, eComm, October 4, 2023
Hello,
Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have.
Thanks,
Sydney, Westinghouse
Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Backup power source
on October 3, 2023
Posted by: Carter90
from Indiana
Purchased this as a backup for when electricity goes out, we tested as soon as we got it out of the box and it worked great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com