Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Outstanding Generator
on September 28, 2023
Posted by: Jonaba
from Fort Worth, TX
Generator is just as expected. Performs well and looks fantastic. As of this post, I've experienced zero issues with the generator. It was simple to assemble. the only downside is that it is very heavy if you need to lift onto trucks for transport, but that is expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Provides the backup power needed for the household
on September 28, 2023
Posted by: Steve S NJ
from New Jersey
Recently moved to a quiet rural area which unfortunately has thousands of dead ash trees. Don't even need a storm for these trees to fall and cause power outages so we needed a good reliable power generator. The Westinghouse 9500 Dual Fuel gives us the ability to run the household and the flexibility of using gas or propane. The unit was delivered in one day and was easy to assemble...only feet and wheels. Here's hoping that we don't need to start it up often!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Shipped Fast Great Features
on September 28, 2023
Posted by: 2Fun
from Washington
I am pleased about the ease of setup and the dual file capability. I also like that I am able to add a Smart Transfer Switch
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very Happy
on September 28, 2023
Posted by: TerryC
from effingham, sc
I love the fact that it is duel fuel.Impressed with the several outlet options Friend has one and recommended it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliable Westinghouse!
on September 28, 2023
Posted by: Shimmy22
from Coudersport, PA
I just got this today. Set up was easy and started right up with the remote! I’m looking forward to using it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
I haven't run this yet, but......
on September 28, 2023
Posted by: Auntie N
from Kansas
I don't know how well this gen runs or even how loud it will be because I haven't yet tried to start it. I did unpack it and put the wheels on, though. And that led to a surprise: videos of the assembly of this model by YouTubers last year showed more hardware for the axle/wheel set-up than was included with mine. One of the manuals that came with my unit backed that up: per side, there should be two washers, two pins, etc. My unit came with just one washer and one pin and the configuration was different from the Tubers'; even the "axles" were different. I poked around and noticed that my unit was not made in China, as I had expected, but in Vietnam. It looks like there was a change in manufacturing operations earlier this year. (Vietnam is now good and China is now bad, apparently.) I finally found a note in the paperwork about this "new" axle and washer set-up. But nothing is said about having fewer pieces....or why that is the case. You just get fewer pieces and a drawing to match.
Anyway, that entire wheel set-up looks shaky. There is horizontal play along the axle shafts and I'm hoping the plastic wheels don't fall off when I move it.
I'm also suspicious about the swing-up handle. It's easy enough to swing into place, but there is a welded-on stop for the handle on only ONE side of the unit. I don't know this for certain but I wonder if there might not have been two on the versions made in China.
When dragging this beast around the yard, I'm concerned that the left side of the handle will eventually decide to make a break for it. There is absolutely nothing to keep it from going beyond the (non-existent) stop point. Nothing. Nada. The entire weight of the gen is put on the right-side handle stop. At 200+ pounds, it wouldn't take many moves to exceed the handle's ability to tolerate lifting, pulling, and dragging the gen around the yard. Then what? The right side gets wonky and the left side comes apart? (If the wheels fall off at the same time, I'm doomed!)
Anyway, that entire wheel set-up looks shaky. There is horizontal play along the axle shafts and I'm hoping the plastic wheels don't fall off when I move it.
I'm also suspicious about the swing-up handle. It's easy enough to swing into place, but there is a welded-on stop for the handle on only ONE side of the unit. I don't know this for certain but I wonder if there might not have been two on the versions made in China.
When dragging this beast around the yard, I'm concerned that the left side of the handle will eventually decide to make a break for it. There is absolutely nothing to keep it from going beyond the (non-existent) stop point. Nothing. Nada. The entire weight of the gen is put on the right-side handle stop. At 200+ pounds, it wouldn't take many moves to exceed the handle's ability to tolerate lifting, pulling, and dragging the gen around the yard. Then what? The right side gets wonky and the left side comes apart? (If the wheels fall off at the same time, I'm doomed!)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product !!!
on September 28, 2023
Posted by: The wall911
from Saguenay , Quebec
Great product excellent quality !!! Run smooth i recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on September 28, 2023
Posted by: T rav
from NM
Great generator with lots of power will run my entire camper
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com