Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Looks really good and runs great. Lots of features
on September 22, 2023
Posted by: Alex55
from Michigan
Bought this generator and it runs great. Puts out the numbers it states it does and has remote start and the ability to add another product that allows it to start up when it recognizes the power is out to be stored similar as a generac for a fraction of the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on September 22, 2023
Posted by: Alex55
from Michigan
Met all expectations. Would definitely buy another one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
AWESOME FEATURES AND SO HAPPY WITH IT !!
on September 22, 2023
Posted by: diane2962
from port charlotte, fl
I bought this because we have gone through Hurricane Ian and need something dependable. Well worth the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dependable
on September 22, 2023
Posted by: Merlin88
from Lexington, Ga
Having lived in the country for many years and owned many generators, this Westinghouse 9500/1200 duel fuel generator is the finest I’ve ever owned. Flawless operation, great gas mileage! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
After setting up as per manual, excellent startup
on September 22, 2023
Posted by: Jim80
from Greeneville, TN
I bought this on the 19th and it was delivered today 9-22-23. setup was easy and within 2 hours it was running. However, no power at any of the outlets. Called customer service, on hold for 17 min. and then rep. comes on and tells me it will be 12 to 24 hours before anyone can get back to me. Really disappointed. "so much for the performance test" before it leaves the factory.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 25, 2023
Hello, thank you for your purchase, we are deeply sorry to hear about your experience both with the unit and our customer service team! Thank you for your feedback, I have passed it along to our quality control team to ensure that to ensure that our products are being fully tested after being produced! If you have not heard back yet please reach out to us at westinghousevip@wpowereq.com and we can escalate your case to ensure that you receive the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful unit!
on September 22, 2023
Posted by: TheMariFairy
from Asheville
Bought this for my food truck! Powers everything I could ever need. Quite as it can be and is just a beautiful unit
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator review WGen9500DFc
on September 22, 2023
Posted by: Condor
from Grand Rapids MI
recently bought this generator and love all the features. Works great and supplies all the power our house needs. Love the Dual fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice features overall. Like the dual fuel ability
on September 22, 2023
Posted by: Randy 56
from Auburndale, FL
Just got delivered today. A little trouble getting it started, but did get it with charging the battery a few minutes. Couldn’t get it started with the pull cord. Ran fine on both fuel types,
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com