Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
1
New generator won’t start
on September 18, 2023
Posted by: Laurab
from Thornton, tx
Purchases this generator and fresh out of the box, does not start, oil provided with unit not sufficient per manufacture’s recommended amount, add additional qt quart to make recommended amount correct. Now waiting for customer service to respond. Pulled rope, remote, or push start not powering up machine. Have to trouble shoot and use Manuel to figure out why units not starting. Spent a lot of money on this dual gas/propane’s powers unit. Extremely disappointed in this purchase
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 20, 2023
Hello, thank you for your purchase, we are deeply sorry to hear about your experience! Thank you for your feedback I have passed it along to our quality control team to ensure that we are providing the best products possible! If you do not hear back from our customer service team or do not get the help you need, please contact us at westinghousevip@wpowereq.com and we can escalate your case to ensure you get the help you need! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel Remote Start
on September 18, 2023
Posted by: Squid
from Florida
bought this just in case and feel very confident if needed it will work with ease love the fact that i can start and stop it by remote really cool
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on September 18, 2023
Posted by: Thomas5252
from Macclenny, FL
Shipped in one day and puts out the juice! Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse generator
on September 18, 2023
Posted by: RICARDO2017
from FLORDIA
VERY DEPENDABLE PRODUCTS, HAVE USED WESTINGHOUSE FOR YEARS. VERY IMPRESSED WITH THE QUALITY. IT IS NICE TO KNOW THE QUALITY AND DURABILITY HAS STAYED WITH WESTINGHOUSE. I HIGHLY RECOMEND THIS PRODUCT.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Dual Fuel
on September 18, 2023
Posted by: jer49
from Belleville MI
Bought generator last month and looking forward to being able to use dual fuel option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Big Upgrade
on September 18, 2023
Posted by: Happy Purchase
from South Carolina
Purchased to replace a smaller but still great generator. This unit will run almost our entire home with ease and was recommended by our electrician. We hope we don't have to use this but if we do it will be ready!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
generator
on September 18, 2023
Posted by: doc76
from sandy lake pa.
This is a great generator an shipping was great. would recomend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ready for the next storm!
on September 18, 2023
Posted by: Raven1200
from Valdosta, GA
I read tons of reviews and looked at other brands, but coming back to this generator. Very happy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com