Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great Features
on September 1, 2023
Posted by: Squirrel 42
from Texas
I love this generator because it has an automatic choke, it's quiet and purr's like a kitten. What else can you ask for.? When I loose power in Texas, I know this will get me through .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great so far
on September 1, 2023
Posted by: Bobtail
from Nc
Great so far will add more info when I use it some more
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on September 1, 2023
Posted by: Chunky Bull
from Waynesville, Mo
Bought this after reading the reviews on it and I am very happy with it. Fires right up and is big enough to run just about everything in my house. Really like that it is dual fuel. I would definitely recommend this item.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent so far
on September 1, 2023
Posted by: chjaymx
from CT
Just got it and assembly was easy - all assy and operation instructions are clear - will leave more info once I run it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to Use
on September 1, 2023
Posted by: sd333
from Austin, TX
Setup and running in less than 10 minutes. Haven't fully loaded it yet, but so far runs great. Remote start and stop works like magic. Not too load only 15 feet from the house.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very powerful generator
on September 1, 2023
Posted by: EWG65
from Dallas, TX
Bought almost a year ago, and was overall pleased with the performance, until it would not start after sitting for a few months. Now it only starts with the pull string and holding choke open, can use the remote start at all
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Pure Junk
on September 1, 2023
Posted by: Goble56
from Missouri
Despite all efforts it will still not run on gasoline. Westinghouse sent new carb, still won't run. I'd just like my money back. BTW, my neighbor bought one same time I did....same exact problem. Totally unreliable.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, September 5, 2023
Hi,
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FOR POWER OUTAGES
on September 1, 2023
Posted by: BIGDTONY
from Detroit
LOVE THIS MACHINE even ran my air conditioner!!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com