Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
3
Generator switch
on July 27, 2023
Posted by: Switch failure
from Austin
Second switch failure on second generator. Maybe factory needs to look into this common problem.
Response from westinghouse.comBy Zach, eCommerce, August 1, 2023
Hello, thank you for your purchase, we are deeply sorry that you have not received power! Thank you for your review! I have passed your feedback to both our quality control and product development to ensure that the issue is both noted and researched. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to make things right for you! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features! Great Price!
on July 27, 2023
Posted by: Jen82
from Detroit, MI
This is a great generator for a great price! We purchased the Westinghouse Dual Fuel generator, it powers up good, easy to use and works as described! Will definitely recommend this generator to others!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 27, 2023
Posted by: DEC72
from Magnolia, TX
I just bought this as a home back up. I believe this will be a great product and do just as I hope it will in the event of a power outage. Easy setup and easy to move around.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator so far!
on July 27, 2023
Posted by: bmd2k1
from Rochester, MI
Just purchased the WGen9500DF duel fuel geni.
Set-up was a breeze. Uber clear instructions and all necessary parts were included & nicely packaged.
Started up immediately and runs relatively quietly.
Will be testing it out via a mock power outage this weekend!
Set-up was a breeze. Uber clear instructions and all necessary parts were included & nicely packaged.
Started up immediately and runs relatively quietly.
Will be testing it out via a mock power outage this weekend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Worked Great
on July 27, 2023
Posted by: Fred73
from OR
The unit arrived in great condition with no damage. Assembled it using instructions with no problems. Added the supplied oil. Added gas and it started right up using the key fob. Tried the panel start button as well as the pull cord. All worked.
Attached multiple power tools to the outlets and everything worked fine. No problem with the load. Have not tried the 220v output yet as I have no tools that use it. I did measure the 220v output and it was alive.
I attached a propane cylinder to it and it started right up with that.
Everything appears to work fine, just as advertised.
Good product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great featers
on July 27, 2023
Posted by: sdflyer
used three times works perfect,quieter than the neighbors
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Finally I have one!!!!!
on July 27, 2023
Posted by: Ron Heiden
from Monroe Michigan
I picked up my Westinghouse WGen 12500/9500 yesterday from Family Farm And Home. After unboxing, it was very simple to put together. After adding oil and midgrade gas, turned fuel shutoff to open, pushed the start button and it started immediately. Ran it for 5 hours, then changed the oil as recommended by Westinghouse. Now I'm waiting for the power to go out. I know quite a few people that have this same generator and us it for home backup and love it. It will run their whole home with no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Lots of Good Features!
on July 27, 2023
Posted by: steveO25
from Florida
Bought the WGEN9500DFrecently and was pleasantly surprised by the quality of build and all the features. I know I'll be ready for the next power shortage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com